Implementation Analyst

2 weeks ago


Libertyville, Illinois, United States Medline Industries - Transportation & Operations Full time

Job Overview

The Implementation Analyst plays a crucial role in transforming customer data into actionable insights for Medline Industries. This position involves overseeing distribution implementation projects, utilizing tools such as Wrike and Excel to manage item master files. The analyst will collaborate with cross-functional teams to ensure project timelines are met while addressing challenges that arise.

Key Responsibilities

  • Perform data analysis and manage distribution implementation projects. Provide insights on usage and pricing, leveraging purchase order history to forecast demand and relay this information to customers.
  • Work closely with branches to assess customer inventory and make necessary adjustments.
  • Ensure that all components of the implementation timeline are adhered to. Identify and communicate any issues, developing strategies to resolve them and following through with the action plans.
  • Analyze trends and identify unusual performance in implementations. Determine root causes and report findings to leadership.
  • Convert customer item files into a format suitable for corporate sales and maintain the master file along with the implementation project tracker.
  • Maintain effective communication with customers, sales teams, and internal departments regarding ongoing issues, potential challenges, project status, and completion rates. Conduct conference calls to guide customers through processes, timelines, and necessary actions for project completion.
  • Serve as a resource for sales staff and customers during major account implementations. Assist in live presentations during the implementation phase, whether at the corporate office or on-site with customers. Support on-site customer command centers during the go-live week.

Qualifications

  • Bachelor's degree required.
  • Minimum of 2 years of experience in vendor, inventory, or sales analysis.
  • Familiarity with account implementations, particularly LUM logistical setup, and a solid understanding of supply chain operations.
  • Proficient in analyzing and reporting data to identify issues, trends, or exceptions.
  • Experience in delivering presentations, whether via phone, webinars, or in-person meetings, regarding project processes.
  • Strong project management skills, including planning, organizing, and resource management to achieve project goals.
  • Ability to manage and analyze large datasets, including extensive Excel documents.
  • Proficient in SAP, Excel, and Wrike.

Preferred Qualifications

  • Experience in conducting training for new and existing staff using established templates and materials.
  • Comprehensive knowledge of implementation processes across various market segments.

Benefits

Medline is dedicated to providing competitive benefits tailored to meet the needs of employees and their families. For those working at least 30 hours per week, benefits include health and wellness programs, financial fitness resources, career development opportunities, paid time off, and more. Employees working fewer than 30 hours per week can access the 401(k) plan, Employee Assistance Program (EAP), Employee Resource Groups (ERG), and Medline Service Corps.

Medline Industries, LP is an equal opportunity employer, evaluating qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.



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