Senior Vice President, Client Relationship Manager

3 days ago


Indiana, Pennsylvania, United States Bank of New York Mellon Corporation Full time
About the Role

We are seeking a highly skilled and experienced Relationship Manager to join our Asset Servicing team in Hong Kong. As a key member of our team, you will be responsible for developing and executing strategic plans to manage and grow existing client relationships, identifying opportunities for incremental account growth, and providing expert advice to clients on achieving their short- and long-term strategic objectives.

Key Responsibilities
  • Develop and execute strategic plans to manage and grow existing client relationships in assigned segments/markets.
  • Identify opportunities to evolve client business for incremental account growth across assigned markets.
  • Provide expert advice to clients on achieving their short- and long-term strategic objectives.
  • Promote firm services/product offerings that solve client challenges and achieve account growth.
  • Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams.
  • Keep abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction.
  • Conduct frequent and regular check-ins with assigned clients across assigned markets, ensuring their continued satisfaction and strategic alignment with firm services/product offerings.
Requirements
  • Bachelor's degree in business or a related discipline, or equivalent work experience required; MBA or other advanced degree preferred.
  • 10+ years in Relationship Management, Sales, Business Development, Consulting in the Financial Services industry; experience with sell-side clients as well as C-suite connectivity preferred.
  • Demonstrated track record in exceeding sales or growth targets with Central bank clients/Asset Owners; cross sell of solutions; knowledge of financial digital solutioning will be an asset.
  • Significant expertise with sell-side industry trends, competitor services/offerings and client's business environment across Asia Pacific. Proficiency in Mandarin is a must with other Asian language an added advantage.
  • As global firm, bi-lingual capabilities are helpful as is an understanding of local/cultural nuances important for client trust.
About Us

BNY Mellon is a leading global financial services company that empowers its employees to grow and succeed. We offer highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team.



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