Medical Office Reception Coordinator

1 week ago


Fort Worth Texas, United States SporTherapy Full time

Position Overview:
SporTherapy, part of the Confluent Health family, is seeking a dedicated Full-Time Medical Office Reception Coordinator to enhance our team.


At SporTherapy, we pride ourselves on fostering a vibrant workplace culture where our employees are excited to contribute to the well-being of our patients.

We offer a supportive, family-oriented environment, opportunities for professional development, and exceptional resources to empower you in your role. Join us in a place where you can truly thrive

Employment Type:
Full-Time

Compensation:
$16-$18 per hour

Work Schedule:
MWF 7:30 AM - 5:30 PM with a one-hour lunch from 12 PM - 1 PM and T/TH 7:30 AM - 12:30 PM

This role is perfect for individuals with outstanding organizational skills, a knack for multitasking, a passion for continuous improvement, and a commitment to assisting others.

We believe in growing together, sharing laughter, and engaging in meaningful work that makes a difference in lives.

Benefits Offered:
Employee-focused work culture from the leadership down

Comprehensive medical, dental, and vision insurance

Generous paid time off

401(k) with employer matching

Complimentary life and short-term disability insurance

Financial support for significant life events

New Parent Benefits

And more

Key Responsibilities:


This essential role encompasses all front desk operations, including delivering exceptional customer service, managing patient check-ins and check-outs, scheduling appointments, handling referrals, verifying insurance, obtaining authorizations, and collecting payments.

Greet and welcome patients warmly.


Facilitate patient check-ins and check-outs in accordance with company protocols, ensuring all necessary documentation is accurate and complete.

Respond to phone inquiries and direct patients and others to the appropriate personnel or department.

Accurately register patients and establish patient accounts within an Electronic Medical Records (EMR) system.

Efficiently coordinate patient appointments for both new and returning patients.


Carry out routine administrative tasks promptly, such as preparing patient charts/documents, verifying insurance, obtaining authorizations, performing data entry, and collecting payments.

Complete opening and closing procedures and undertake additional tasks as assigned.

Exhibit exceptional customer service while maintaining compliance with HIPAA regulations.

Qualifications:
A High School Diploma or GED is required.

Proficiency in MS Office, basic office support skills (telephone handling, filing, data entry), and fundamental math skills.

Excellent telephone manners, a friendly demeanor, and outstanding customer service abilities.

Strong verbal and written communication skills; ability to communicate clearly with others.

Prior experience in a similar capacity is preferred but not mandatory.

Join us in a place where you can flourish

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