Community Health Advocate

15 hours ago

North Little Rock, Arkansas, United States Sage Health Full time
About Sage Health

We are a healthcare organization dedicated to providing high-quality, patient-centered care to seniors. Our mission is to deliver concierge primary care and wellness services without the concierge fees.

We believe that all seniors deserve access to comprehensive healthcare services, regardless of their financial situation. That's why we've created a network of neighborhood health centers that are easy to access and provide a range of services, including primary care, wellness programs, and social support.

Job Summary

We are seeking a Community Health Worker to join our team. As a Community Health Worker, you will play a critical role in delivering outreach education services, providing information about community resources, and encouraging patients to visit their Sage Health provider.

You will work closely with patients, families, and healthcare providers to address social determinants of health challenges, high emergency department and inpatient utilization rates, and significant financial vulnerability.

Responsibilities
  • Ensure patient information remains secure and confidential.
  • Develop a database of grant-funded and community resources, including food banks, transportation services, and churches.
  • Participate in center and market interdisciplinary team meetings to discuss patient care and outcomes.
  • Assist patients in applying for government and community assistance programs, such as Medicaid and energy assistance.
  • Provide concise and thorough documentation of patient progress, including referrals to internal and external agencies.
  • Support patients in improving their well-being by staying out of the hospital and attending regular visits to their primary physician.
  • Support patients in ensuring the pick-up of their prescriptions by providing education and follow-up.
  • Act as a liaison and advocate between patients, families, physicians, and facilities/agencies.
  • Proactively engage patients to manage their own health and healthcare decisions.
  • Provide patients with education on community resources and benefits.
  • Listen actively, communicate with empathy, and respectfully gather information.
  • Conduct outreach to encourage participation in health-related programs, services, and/or providers.
  • Use methods that promote learning and positive behavior change.
  • Use a variety of interactive teaching and coaching methods for different learning styles.
Qualifications
  • Currently resides in the Sage Health Medical Center city/county.
  • Valid driver's license, car insurance, and access to an automobile.
  • Ability to travel between multiple healthcare facilities, including centers, hospitals, skilled nursing facilities, and patient homes.
  • Ability to travel locally up to 90% of the time.
  • At least two years of experience working with vulnerable populations.
  • Excellent interpersonal, written, and verbal communication skills.
Preferred Qualifications
  • High School Diploma/GED.
  • Bilingual (English/Spanish) preferred.
  • Current Certification as a Community Health Worker by the State.
  • At least 5 years' experience in the delivery of services that are resident-driven and work with families to address multiple issues in-home and/or community-based environment.

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