Healthcare Advocate

7 days ago


Little Rock, Arkansas, United States Optum Full time
Unlock Your Potential in a Fast-Growing Environment

Imagine being able to connect people with the care and resources they need to live healthier lives. As a Community Health Representative at Optum, you'll have the opportunity to make a meaningful impact on the communities we serve.

We're looking for a Bilingual Representative who is fluent in English and Spanish to join our team. In this role, you'll work with our customers to answer their health plan questions and provide support in a fast-paced environment.

As a Healthcare Advocate, you'll be responsible for interviewing clients in a hospital setting, completing and processing financial assistance applications, and maintaining ongoing communications with hospital employees and patients. You'll also be responsible for providing updates and assistance to hospital personnel and other staff as needed.

We offer a comprehensive benefits package, including 4 weeks of on-the-job training, and opportunities for career development and advancement. If you're passionate about making a difference in the lives of others and have a strong work ethic, we encourage you to apply.

Key Responsibilities:

  • Interviewing clients in a hospital setting
  • Completing and processing financial assistance applications
  • Maintaining ongoing communications with hospital employees and patients
  • Providing updates and assistance to hospital personnel and other staff as needed
  • Maintaining documentation of status of applications and client contact on the UAMS computer system/Epic

Requirements:

  • Bilingual fluency in English and Spanish
  • Proficiency in using Microsoft Office applications
  • Ability to work full-time Monday - Friday between 8:00am - 4:30pm CST
  • Ability to work full-time onsite at 4301 W.

What We Offer:

  • Comprehensive benefits package
  • 4 weeks of on-the-job training
  • Opportunities for career development and advancement

Join Our Team:

We're an equal employment opportunity employer and welcome applications from diverse candidates. If you're passionate about making a difference in the lives of others and have a strong work ethic, we encourage you to apply.


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