Healthcare Advocate

6 days ago

North Little Rock, Arkansas, United States Sage Health Full time

About Sage Health

We're dedicated to providing high-quality, patient-centered care to seniors in need. Our mission is to deliver comprehensive healthcare services that address the unique needs of our patients, regardless of their financial situation.

Sage Health is a leader in innovative healthcare solutions, partnering with Medicare Advantage plans to provide access to primary care and wellness services. Our team of healthcare professionals is committed to delivering exceptional care, with a focus on prevention and early intervention.

We're seeking a Community Health Worker to join our team, who will play a critical role in delivering outreach education services, providing information on community resources, and encouraging patients to visit their Sage Health provider. This role requires a strong understanding of the social determinants of health and the ability to work with vulnerable populations.

Key Responsibilities:

  • Ensure patient information remains secure and confidential.
  • Develop a database of grant-funded and community resources, including food banks, transportation services, and churches.
  • Participate in center and market interdisciplinary team meetings to discuss patient care and outcomes.
  • Assist patients in applying for government and community assistance programs, such as Medicaid and energy assistance.
  • Provide concise and thorough documentation of patient progress, including referrals to internal and external agencies.
  • Support patients in improving their well-being by staying out of the hospital and attending regular visits to their primary physician.
  • Act as a liaison and advocate between patients, families, physicians, and facilities/agencies.
  • Proactively engage patients to manage their own health and healthcare decisions.
  • Provide patients with education on community resources and benefits.
  • Listen actively, communicate with empathy, and respectfully gather information.
  • Conduct outreach to encourage participation in health-related programs, services, and/or providers.

Requirements:

  • Currently resides in the Sage Health Medical Center City/County.
  • Valid driver's license, car insurance, and access to an automobile.
  • Ability to travel between multiple healthcare facilities, including centers, hospitals, skilled nursing facilities, and patient homes.
  • Must have at least two years of experience working with vulnerable populations.
  • Attain Community Health Worker certification within one year of hire.

Preferred Qualifications:

  • High School Diploma/GED.
  • Bilingual (English/Spanish) preferred.
  • Current Certification as a Community Health Worker by the State.

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