Current jobs related to Member Communication Associate - North Little Rock, Arkansas - Signify Health

  • Marketing Communications Specialist

    2 weeks ago

    North Little Rock, Arkansas, United States 23XI Racing Full time

    {"h1": "Marketing Communications Associate", "h2": "Job Summary", "p": "We are seeking a highly skilled Marketing Communications Associate to join our team at 23XI Racing. This role will play a key part in managing our team's communications efforts, enhancing our brand image, and public presence. The ideal candidate will have a strong background in public...

  • Member Frontline Cashier Associate

    5 days ago

    Little Rock, Arkansas, United States Walmart Full time

    At Walmart, we're looking for friendly and skilled individuals to join our team as Member Frontline Cashiers. As a Member Frontline Cashier, you'll play a vital role in providing exceptional customer service to our members. Your primary responsibilities will include operating a cash register, processing transactions, and maintaining a clean and organized...

  • Nurse (Community Health Specialist)

    3 weeks ago

    North Little Rock, Arkansas, United States Indian Health Service Full time

    Job SummaryThe Indian Health Service is seeking a skilled Nurse (Community Health) to join our team. As a key member of our healthcare team, you will play a vital role in providing comprehensive public health services to Native Americans within a specific geographic area.ResponsibilitiesAssess the health status of individuals, families, groups, and...

  • Member Team Lead

    2 weeks ago

    Little Rock, Arkansas, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly skilled Member Team Lead to join our Business Operations team. As a key member of our team, you will be responsible for supervising associates, communicating goals and feedback, and providing direction and guidance to ensure member complaints and issues are resolved according to company guidelines.Key...

  • Team Member

    2 weeks ago

    North Little Rock, Arkansas, United States Carolina Smoothie Ventures of Huntersville, LLC Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at Carolina Smoothie Ventures of Huntersville, LLC. As a key member of our team, you will be responsible for delivering exceptional customer experiences, promoting our brand, and contributing to the success of our business.Key ResponsibilitiesCustomer...

  • Perishable Department Associate

    1 month ago

    North Little Rock, Arkansas, United States Food Lion Full time

    Job Title: Perishable Department AssociateFood Lion is seeking a highly motivated and detail-oriented Perishable Department Associate to join our team. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our perishable...

  • Team Member

    1 week ago

    North Little Rock, Arkansas, United States Dave's Hot Chicken - CLT Full time

    Job Summary:At Dave's Hot Chicken - CLT, we're seeking a highly motivated and enthusiastic Team Member to join our team. As a Team Member, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe environment for our guests.Key Responsibilities:Provide excellent customer service by...

  • Backroom Team Associate

    4 weeks ago

    North Little Rock, Arkansas, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Backroom Team Associate to join our team at Walmart. As a key member of our inventory management team, you will be responsible for unloading trucks, stocking new freight, and maintaining a well-organized backroom environment.Key ResponsibilitiesUnload trucks and stock new freight in a timely...

  • Guest Experience Associate

    2 months ago

    North Little Rock, Arkansas, United States Kabuto Full time

    Kabuto Japanese Steakhouse & Sushi Bar is seeking a friendly and welcoming Guest Experience Associate to join our team in Huntersville, NC. As a Guest Experience Associate, you will be the first point of contact for our guests, ensuring they have a positive and memorable dining experience. You will greet guests warmly, manage seating arrangements, and...

  • Team Member

    1 month ago

    North Little Rock, Arkansas, United States Dave's Hot Chicken - CLT Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Team Member to join our team at Dave's Hot Chicken - CLT. As a Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and working collaboratively with our team to achieve our goals.Key ResponsibilitiesPrepare and cook food...

  • Food Service Associate

    2 weeks ago

    North Little Rock, Arkansas, United States Carowinds Full time

    Food Service Associate Job DescriptionWe are seeking a highly motivated and enthusiastic Food Service Associate to join our team at Carowinds. As a key member of our Food and Beverage department, you will play a vital role in providing exceptional guest experiences through our dining operations.Key Responsibilities:Prepare and serve food and beverages to our...

  • Warehouse Stocking Associate

    1 week ago

    North Little Rock, Arkansas, United States Harbor Freight Tools Full time

    A valued member of our high-performing team, the Retail Stocking Associate is empowered and equipped to excel in their role. You will understand the significance of your work and take pride in delivering exceptional results. The anticipated hourly rate for this position is $17.20, depending on location, knowledge, skills, education, and experience. As a...

  • Team Member

    4 weeks ago

    North Little Rock, Arkansas, United States Dave's Hot Chicken - CLT Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Team Member to join our team at Dave's Hot Chicken - CLT. As a Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and working collaboratively with our team to achieve our goals.Key ResponsibilitiesProvide excellent...

  • Service Team Associate

    2 weeks ago

    North Little Rock, Arkansas, United States Panda Restaurant Group Full time

    Join Our Team as a Service and Kitchen Team AssociateWe're seeking friendly and helpful team members to provide great customer service and cook delicious food for our guests. As a Service and Kitchen Team Associate, you'll be part of a dynamic team that thrives in a safe and supportive work environment.Key Responsibilities:Provide exceptional customer...

  • Dental Associate

    1 month ago

    North Little Rock, Arkansas, United States PDS Health Full time

    Unlock Your Potential as an Associate DentistAre you a motivated and ambitious dentist looking to take your career to the next level? Do you want to work in a dynamic and supportive environment that fosters growth and development? Look no further than Pacific Dental Services (PDS Health)!About the RoleWe are seeking a highly skilled and dedicated Associate...

  • Team Manager

    3 weeks ago

    Little Rock, Arkansas, United States Walmart Full time

    About the RoleWe are seeking a highly skilled and experienced Team Manager to join our team at Walmart. As a Team Manager, you will be responsible for leading a team of associates to deliver exceptional member experiences, drive sales growth, and develop talent to reach their full potential.Key ResponsibilitiesLead a team of associates to achieve business...

  • Kitchen Team Member

    1 month ago

    North Little Rock, Arkansas, United States Stars and Strikes Full time

    Job OverviewStars and Strikes Family Entertainment Center is seeking energetic and outgoing personalities to join our Back of House Team.We take pride in cooking high-quality menu items in a fast-paced kitchen environment. As a member of our team, you will be responsible for creating a variety of delicious dishes from our full restaurant and catering...

  • Store Merchandising Team Member

    2 weeks ago

    Little Rock, Arkansas, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Merchandising and Stocking Associate to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for maintaining a clean and organized store environment, ensuring that merchandise is properly stocked and displayed, and providing exceptional customer service...

  • Store Merchandising Team Member

    6 days ago

    Little Rock, Arkansas, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Merchandising and Stocking Associate to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for maintaining a clean and organized store environment, ensuring that merchandise is properly stocked and displayed, and providing exceptional customer service...

  • Warehouse Associate

    1 month ago

    North Little Rock, Arkansas, United States PeopleShare Full time

    Job Details for a Warehouse AssociateAre you looking for a challenging and rewarding role in a fast-paced warehouse environment? We have an exciting opportunity for a Warehouse Associate to join our team at PeopleShare!Key Responsibilities:Use formula sheets or written directions to assemble productsLoad and unload materials from pallets, requiring the...

Member Communication Associate

2 months ago

North Little Rock, Arkansas, United States Signify Health Full time
Position Overview

Compensation: Starting hourly wage of $15.00, with the potential for unlimited monthly commissions.

Training: Comprehensive paid training for three weeks (Monday to Friday, 8 AM to 4:30 PM).

Work Schedule: Call center operates from Monday to Sunday, 7 AM to 9 PM; actual shifts will be assigned upon hiring.

Benefits: Competitive benefits package including paid time off, tuition reimbursement, and more.

Role Impact

At Signify Health, we are committed to enhancing lives and making a significant impact. We seek innovative thinkers who possess both intellect and compassion. Join our mission to transform healthcare delivery.

Key Responsibilities
  • Conduct an average of 50 outbound calls per hour using an automated dialing system to offer, clarify, and arrange complimentary in-home or virtual health evaluations.
  • Utilize over 20 approved scripts to ensure members comprehend the terms and respond effectively to any objections with professionalism.
  • Maintain a positive, professional demeanor while interacting with clients, health plan members, and colleagues.
  • Achieve daily performance targets set by the department, including outbound calls, appointments scheduled, and adherence to attendance policies.
  • Manage appointment adjustments, rescheduling, and cancellations as requested by members and providers.
  • Track performance metrics such as appointments, call volume, and productivity through designated reporting tools.
  • Promptly report member concerns and escalations to the Member Engagement Managers.
  • Engage in peer coaching sessions as necessary.
  • Adhere to HIPAA and other privacy regulations when handling sensitive health information.
Qualifications
  • High School Diploma or equivalent preferred.
  • Minimum of 1 year of call center experience or 2 years of general work experience required.
  • Prior experience in an outbound call center or high-volume environment, particularly with automated dialing systems and scripted interactions, is preferred.
  • A strong desire to thrive in a results-driven outbound call center setting.
  • Ability to persuade while treating all health plan members with respect and courtesy.
  • Excellent communication skills, with a friendly and engaging approach.
  • Capability to adhere to a structured daily schedule, including start times, breaks, and end times.
  • Proficient computer skills and the ability to navigate multiple systems simultaneously while on calls.
Benefits Offered
  • Medical, dental, and vision insurance, effective the first of the month following the start date.
  • Bi-weekly pay with potential for monthly commission bonuses.
  • 401K plan, employee stock purchase options, and tuition reimbursement.
  • Employee discount programs available.
Remote Work Requirements

Applicants must have reliable internet service with a minimum upload/download speed of 10MB available at home. The company will supply necessary equipment (keyboard, monitor, computer, headset, etc.), but applicants must provide their own workspace furniture and ensure a quiet work environment.

Employment Conditions
  • Successful completion of a background check is mandatory for this position.
About Signify Health

Signify Health is dedicated to reshaping the healthcare landscape by transforming homes into healthcare hubs. We coordinate care comprehensively across clinical, social, and behavioral needs, enabling individuals to enjoy healthier lives at home. By fostering strong connections with primary care providers and community resources, we effectively bridge critical care and social gaps, ultimately managing risk for those in greatest need. This approach leads to improved outcomes and enhanced experiences for all stakeholders involved.

Our extensive networks are supported by over 9,000 mobile healthcare professionals across the U.S., 3,500 healthcare providers in value-based arrangements, and numerous community organizations. Signify's innovative technology and decision-support services streamline care coordination for more than 1.5 million individuals annually, while assisting payers and providers in implementing effective value-based care programs.

For more information on how we are driving positive outcomes and improving healthcare delivery, please visit our website.