Lead Maintenance Technician

The purpose of this job description is to communicate the responsibilities and duties associated with the position of Lead Maintenance Technician. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.

• Resident Service
  • Perform maintenance tasks personally and delegate to assistants. Oversees and occasionally inspects work performed by assistants.
  • Institute and manage a system for handling resident service requests. Complete work orders within 24 hours when possible.
  • Schedule maintenance personnel in conjunction with the manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.
• Preventative Maintenance/Safety
  • Conduct regularly scheduled safety meetings with entire staff; maintain and communicate HAZCOM standards. Keep MSDS sheets current and readily accessible. Maintain thorough knowledge of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, caustics, and refrigerants.
  • Must be aware of the condition of the physical property throughout the community and immediately correct hazardous conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.
  • Maintain accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
  • Schedule and perform minor and routine maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools in excellent condition.
  • Indoctrinate and assist in the development of all subordinate maintenance staff. Instill a "safety first" attitude not only with maintenance technicians but with all staff members.
  • Instruct staff on proper use and guidelines for wearing safety items.
• Training
  • Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not be paid for anyone with past due Grace Hill courses.
• General
  • Diagnose and perform on a daily basis minor and routine maintenance/repair involving the following:
    • Electrical and plumbing (including water lines)
    • A/C and heating systems
    • Appliances
    • Water irrigation systems
    • Stairs, gates, fences, patios, railings
    • Tile, carpet, flooring
    • Roofing, gutters, fasteners
    • Interior/exterior lights
    • Fireplaces
    • Ceiling fans
    • Gas fixtures and appliances (where applicable)
    • Shutters, doors, cabinets, windows, sliding glass doors
    • Boiler, gas and electric
    • Door locks, P.O. boxes and locks
    • Controlled access systems (where applicable)
    • Ceiling leaks
    • Walls
    • Pool areas, tile, jacuzzi, pool furniture
  • Ensure that all make-ready repairs and services are completed correctly and on schedule.
  • Report all major repairs and requisitions to the manager prior to any expenditure of funds.
  • Possess knowledge of budget and budget compliance.
  • Change locks and make-ready keys.
  • Remove and transfer heavy appliances and equipment from storage area to apartment (or vise versa) as circumstances warrant. Assist in moving abandoned furniture, appliances, etc., to dumpster when necessary. Use a dolly or back support belt.
  • Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
  • Identify all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts, and prepares maps indicating same.
  • Perform work area clean-up and safety-related duties.
  • Ensure that storage areas remain locked when not in use.
  • Assist in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant.
  • Perform any additional duties assigned by the manager or property supervisor.
  Qualifications

The position requires at least 3 years of experience in property maintenance or equivalent field.

40 hours per week. Weekends as circumstances warrant; on-call on a rotating basis and for emergencies.

Required to wear back support belt, wear goggles when working with specific equipment, wear masks and gloves and other safety equipment as tasks dictate.

An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:

• Hand Tools: Various wrenches, hammers, grips, saws, sledgehammers, snips, posthole diggers, etc.
• Power Tools: Wrenches, grinders, sanders, drills, saws, etc.
• User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.
• Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand power augers, etc.
• Measuring Devices: Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.

Constant Need (66% to 100% of the time)

• Bend/Stoop/Squat/Kneel - Perform routine maintenance/repairs, pick up tools and needed equipment.
• Climb Stairs - Service requests, make-ready needs for 2nd and 3rd floor apartments.
• Push or Pull - Move equipment, appliances, open and close doors, etc
• Reach Above Shoulder - Perform routine maintenance/repairs, stock and remove equipment, parts, etc.
• Climb Ladders - Perform routine maintenance/repairs.
• Grasp/Grip/Turning - Handle tools and equipment, perform routine maintenance/repairs.
• Finger Dexterity - Handle tools and equipment, perform routine maintenance/repairs.

Writing

• Inventory maintenance, requisition requests, required maintenance reports.

Lifting/Carrying

• Over 150 lbs. Rare need (less than 1% of the time)
• lbs. Occasional need (1% to 33% of the time)
• lbs. Frequent need (33% to 66% of the time)
• 1 - 25 lbs. Constant need (66% to 100% of the time)

Vision Requirements

• Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents. Constant need to see small detail when performing routine maintenance duties.
• Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach (oversee assistants, observe problems throughout the property).

Hearing Requirements

• Constant need (66% to 100% of the time) to communicate with assistants, office staff, vendors, and residents. Must use listening skills to diagnose needed repairs, etc.

Speaking Requirements

• Constant need (66% to 100% of the time) to verbally communicate with assistants, office staff, vendors, and residents.

Driving/Traveling Requirements

• Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotation "on-call" status may occasionally require expedient travel to assigned property at moment's notice. Pickups and deliveries to the corporate office.

Working Environment

• Indoors (66% to 100% of the time). Frequently outdoors (33% to 66% of the time), all conditions, often for extended periods.
• Occasional exposure (1% to 33% of the time) to paint fumes, solvents, adhesives, etc. Example: Apartments during/after make-ready.
• Frequent need (33% to 66% of the time) to work in awkward and confining positions.

Reasoning Development

• HIGH. Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate an appropriate course of action. Must effectively convey ideas, images, and goals to a diverse group of personalities.