Delinquent Loan Resolution Specialist
6 days ago
As a Senior Collection Specialist at Citizens, you will play a critical role in resolving delinquent loans and maintaining a positive customer experience. This position requires strong communication and problem-solving skills, as well as the ability to work independently in a fast-paced environment.
Key Responsibilities- Engage with customers to understand their financial situations and work with them to find mutually beneficial solutions.
- Utilize multiple systems of records, including software and manual dialing, to identify and contact customers.
- Partner with vendors to achieve overall account resolution.
- Maintain compliance with all banking requirements and regulations.
- Work collaboratively with colleagues to resolve complex customer issues.
- Competitive hourly rate of $22.
- Exceptional benefits, including medical, dental, and generous Paid Time Off policy.
- Schedule options that allow for a healthy work-life balance.
- Access to 401(k) with corporate match and Employee Stock Purchase Program.
- Opportunities for career growth and professional development.
- Ability to multi-task and work independently in a fast-paced environment.
- Strong communication and problem-solving skills.
- Ability to maintain compliance with all banking requirements and regulations.
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Agricultural Loan Servicing Expert
1 week ago
Johnston, Iowa, United States Compeer Financial Full timeCompany Overview: Compeer Financial is a leading organization dedicated to serving the agricultural sector with a focus on innovation and collaboration. We pride ourselves on fostering a positive workplace culture that values teamwork and professional growth.Position Summary: The Loan Servicing Specialist for the Agri-Access program plays a crucial role in...
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Loan Servicing Specialist Agri-Access
2 months ago
Johnston, United States Compeer Financial Full timeCompeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. This position supports the Agri-Access lending program through professional, high-quality client service to internal and external clients. Primary responsibilities include transaction analysis and...
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Operations Loan Specialist I
2 weeks ago
Johnston, United States Citizens Full timeDescription The Business Banking Operations Loan Specialist I is responsible for the processing of commercial credit in support of underwriting during their origination and/or the ongoing portfolio management activities. Communicates with both internal and external customers identifying required information and provides status updates to interested parties....
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Operations Loan Specialist I
2 months ago
Johnston, United States Citizens Full timeDescription The Business Banking Operations Loan Specialist I is responsible for the processing of commercial credit in support of underwriting during their origination and/or the ongoing portfolio management activities. Communicates with both internal and external customers identifying required information and provides status updates to interested parties....
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Agricultural Loan Servicing Associate
1 week ago
Johnston, Iowa, United States Compeer Financial Full timeAbout Compeer Financial: Compeer Financial is dedicated to fostering a collaborative and innovative workplace culture that values dynamic professionals.Position Overview: This role is integral to the Agri-Access lending program, providing exceptional client service to both internal and external stakeholders. Key responsibilities encompass transaction...
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Agricultural Loan Servicing Expert
1 week ago
Johnston, Iowa, United States Compeer Financial Full timeCompany Overview: Compeer Financial is dedicated to fostering a collaborative and innovative work environment, recognized as a Top Workplace. Position Overview: This role is integral to the Agri-Access lending program, focusing on delivering exceptional client service to both internal and external stakeholders. Key responsibilities encompass transaction...
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Collection Recovery Senior Specialist
1 week ago
Johnston, United States Citizens Full timeDescription As a successful member of the Collections and Recovery team you will be asked to have meaningful conversations with customers that find themselves currently struggling with their banking relationship, they have with us. Empowerment to provide one call resolution with customers to find mutually beneficial arrangements to bring resolution to...
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Johnston, United States Citizens Full timeJob SummaryCitizens is seeking a highly skilled Commercial Operations Loan Department Manager to join our team. As a key member of our Commercial Operations team, you will be responsible for managing a team of specialists who analyze and execute commercial lending operational processes.Key ResponsibilitiesPeople Management: Provide positive feedback and...
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Social Media Specialist
2 months ago
Johnston, United States Epitec Inc Full timeJOB SUMMARY FOR Social Media Specialist: The Social Media Care team provides front-line technical support/information/solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Agents provide support via multiple channels (Social Media, email, and website) while effectively documenting...
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IT Support Specialist
1 week ago
Johnston, United States sgsconsulting Full timeJob OverviewPosition Title: IT Support Specialist – InfrastructureEmployment Duration: 36 Months + (Potential for Extension)Work Environment: OnsiteWork Schedule: 1st Shift, 40 hours per weekThis role requires full onsite presence.Key Qualifications:Proficient in troubleshooting hardware and software issues while ensuring high levels of customer...
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Technical Support Specialist I
2 weeks ago
Johnston, United States Integrated Resources, Inc Full timeJob OverviewPosition Title: Technical Support Specialist I - InfrastructureCompany: Integrated Resources, IncWork Schedule: 1st shift, 40 hours/week. Onsite role.Key Responsibilities:Focus on troubleshooting hardware and software issues while ensuring a high level of customer satisfaction.Collaborate effectively within a team to address challenges and engage...
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Trust Operations Specialist
4 days ago
Johnston, United States Citizens Full timeJob SummaryCitizens is seeking a highly skilled Trust Operations Specialist to join our team. As a key point of contact for our client-facing teams, you will be responsible for providing exceptional service to our Trust, Agency, and Institutional clients.Key ResponsibilitiesProcess federal and state estimate and balance due tax payments with high accuracy...
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Technical Support Specialist
1 week ago
Johnston, Iowa, United States KYYBA Full timeJob OverviewPosition Title: Technical Support Specialist / Infrastructure TechnicianWork Arrangement: Onsite, Day ShiftKey Qualifications:Expertise in troubleshooting hardware and software issues while ensuring a high level of customer satisfaction.Ability to collaborate effectively within a team to address challenges and contribute to projects.Strong...
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Process Improvement Specialist
3 weeks ago
Johnston, United States Citizens Financial Group, Inc. Full timeJob Description The Transformation, Delivery and Improvement Team delivers new capabilities and leads improvements efforts for existing processes, products, and experiences within the Consumer Contact Center. As a member of the Transformation, Delivery and Improvement Team, the Process Improvement Specialist engages with internal and external functions and...
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Software Support Specialist
3 weeks ago
Johnston, United States Actalent Full timeJob Title: Software Support Specialist Responsibilities: • Resolve Tier 1 level security requests, perform cache refreshes, update data through software tools. • Perform Tier 2 level investigation and troubleshooting of proprietary research software. • Record troubleshooting steps and resolution details in Atlassian Jira Service Desk. • Learn...
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Dealer Service Specialist
3 months ago
Johnston, United States Citizens Full timeDescription The primary role of the Dealer Services Specialist is to facilitate the collection and reconciliation of payments made to our dealer reserve accounts. The role involves direct communication with dealer partners to establish and maintain accurate contact information and provide detailed explanation of accounts when needed. The colleague will...
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Laboratory Research Support Specialist
2 weeks ago
Johnston, United States BCForward Full timeJob OverviewThe Laboratory Research Support Specialist plays a crucial role in maintaining the efficiency and functionality of laboratory operations. This position requires a proactive individual who can independently address challenges that may arise within the team or with external partners.Key Responsibilities:Issue Resolution: Effectively manage and...
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Sr Trust Operations Specialist
1 month ago
Johnston, United States Citizens Full timeDescription Senior Trust Ops Specialist The Senior Trust Ops Specialist serves as a key point of contact for our client facing teams which support Trust, Agency, and Institutional clients. Primary tasks include federal and state estimate and balance due tax payment processing, probate court accountings, client on-boarding, account maintenance, account...
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Collections Associate
2 months ago
Johnston, United States FM Global Full timeFM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research;...
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Technical Support Specialist
2 weeks ago
Johnston, United States Kelly Services Inc Full timeJob OverviewPosition: Computer Support AssociateRole Summary: The Computer Support Associate is responsible for delivering essential operational assistance within a computing environment. This role adheres to established protocols to ensure the efficient functioning of the computing infrastructure.Key Responsibilities:Provide administrative support for...