Collection Recovery Senior Specialist

1 week ago

Johnston, United States Citizens Full time

Description As a successful member of the Collections and Recovery team you will be asked to have meaningful conversations with customers that find themselves currently struggling with their banking relationship, they have with us. Empowerment to provide one call resolution with customers to find mutually beneficial arrangements to bring resolution to delinquent loans. A collaborative team environment where colleagues work together to resolve complex customer issues Manual and systemic dialing, Skip Tracing, partnering with multiple vendors to accomplish overall account resolution Using multiple systems of records, including software involving Excel, Dialer Grid Ability to multi-task and work independently in a fast paced work environment Maintaining compliance with all banking requirements Self-worker, overall guidelines and training will be provided but decisions for each customer are to be made with mindful decisions that are mutually beneficial to both our customer and the Bank What we offer: Exceptional benefits such as medical, dental, and generous Paid Time Off policy Schedule options that allow you to find the ideal work/life balance Access to 401(k) with corporate match and Employee Stock Purchase Program Access to exclusive colleague offers on Citizens Bank products and services A work culture that believes in the power of working together and supporting the unique needs and career aspirations of each individual Work Schedule: 40 hours Monday- Friday Pay $22 per hour Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 09/25/2024

  • Senior Collections Process Control Analyst

    1 month ago

    JOHNSTON, United States Citizens Full time

    DescriptionAre you enthusiastic about helping customers who are experiencing financial hardship?  Do you enjoy problem solving and driving meaningful change?   Are you looking for the autonomy and support to improve collections and recovery process effectiveness and risk and control oversight? If so, consider joining Citizens Bank in the Collections and...

  • Senior Collections Reporting Analyst

    5 days ago

    JOHNSTON, United States Citizens Full time

    About the RoleWe are seeking a highly skilled Senior Collections Reporting Analyst to join our Consumer Specialty Operations team at Citizens. As a key member of our team, you will be responsible for capturing and driving overall performance measurement activities for the FCRA Operations function.Key ResponsibilitiesMaintain and develop trended industry...

  • Accounts Receivable Specialist

    3 weeks ago

    Johnston, United States RI Resource Recovery Corp Full time

    Job DescriptionJob DescriptionJOB TITLE: Accounts Receivable Specialist DEPARTMENT: FinanceREPORTS TO: ControllerEFFECTIVE DATE: 08/22/2024SUMMARY:As an Accounts Receivable Specialist, you will be responsible for performing Accounts Receivable tasks including, billing and month-end adjustments, account reconciliations, deposits, managing the collections of...

  • Senior Trust Operations Specialist

    1 week ago

    Johnston, United States Citizens Financial Group, Inc. Full time

    Senior Trust Operations SpecialistCitizens Financial Group, Inc. is seeking a highly skilled Senior Trust Operations Specialist to fill a critical role in our organization. As a key point of contact for our client-facing teams, you will play a vital part in delivering exceptional service to our Trust, Agency, and Institutional clients.Key...

  • Sr. Collections FCRA Reporting Analyst

    4 weeks ago

    JOHNSTON, United States Citizens Full time

    DescriptionAt Citizens, we’re more than a bank and here you’ll experience new things, create new opportunities, think beyond your role and make an impact. While in this role, you will support the delivery of expert support and advice to the business on risk management. It is important to note that you will also participate in interpreting and complying...

  • Senior Systems Architect

    1 week ago

    Johnston, United States Citizens Full time

    Job SummaryCitizens Financial Group, Inc. (CFG) is seeking a highly skilled Senior Systems Engineer to join its team in Johnston, RI. As a key member of our technology team, you will be responsible for designing, modifying, developing, and implementing technology solutions to support our banking operations.Key ResponsibilitiesDesign and implement modern,...

  • Debt Collector

    2 weeks ago

    Johnston, United States Innova Solutions Full time

    Innova Solutions is immediately hiring a Debt Collector Position type: Full-time - Contract Duration: 3+ Months with possibility extension Location: Des Moines / Johnston, Iowa 50131 (Hybrid) As a Debt Collector, you will: As a Collections Specialist, you will be expected to execute adequate and timely collection and/or instigate...

  • Delinquent Loan Resolution Specialist

    5 days ago

    Johnston, United States Citizens Full time

    About the RoleAs a Senior Collection Specialist at Citizens, you will play a critical role in resolving delinquent loans and maintaining a positive customer experience. This position requires strong communication and problem-solving skills, as well as the ability to work independently in a fast-paced environment.Key ResponsibilitiesEngage with customers to...

  • Enterprise Technology Solutions Specialist

    5 days ago

    JOHNSTON, United States Citizens Full time

    Job SummaryCitizens Financial Group, Inc. (CFG) is seeking a highly skilled Senior Systems Engineer to join its team in Johnston, RI. As a key member of our technology team, you will be responsible for designing, modifying, developing, and implementing technology solutions to support our banking operations.Key ResponsibilitiesDesign and implement modern,...

  • Senior Global Parent Quality Specialist

    2 months ago

    Johnston, United States Corteva Agriscience Full time

    We have an exciting opportunity for a Global Parent Quality Specialist. Global Parent Quality Specialist will be responsible for the characterization of select parent crops to ensure seed adheres to quality and purity standards and can be used to produce commercial seed that will meet customer expectations. The successful candidate will monitor seed quality...

  • **First Line Risk Senior Manager**

    3 days ago

    Johnston, United States Citizens Full time

    Job SummaryThe Senior Manager of First Line of Defense (1LOD) Risk for Consumer Specialty Operations (CSO) has overall responsibility for providing risk advisory services for all consumer debt products, including Collections/Recovery, Strategy and Execution, Mortgage Default, Vendor Management, Credit Reporting (FCRA), Managed Assets Division (MAD), and Loan...

  • Senior Systems Engineer

    2 weeks ago

    Johnston, United States Citizens Full time

    DescriptionCitizens Financial Group, Inc. (CFG) seeks a Senior Systems Engineer for its Johnston, RI location.Duties: Design, modify, develop and implement technology solutions, including modern, architecturally sound components, tools and applications to support our banking operations.  Infuse quality of service characteristics, such as scalability,...

  • Senior Systems Engineer

    2 weeks ago

    JOHNSTON, United States Citizens Full time

    DescriptionCitizens Financial Group, Inc. (CFG) seeks a Senior Systems Engineer for its Johnston, RI location. Duties: Design, modify, develop and implement technology solutions, including modern, architecturally sound components, tools and applications to support our banking operations.  Infuse quality of service characteristics, such as scalability,...

  • First Line Risk Senior Manager

    2 days ago

    Johnston, United States Citizens Full time

    Description The Senior Manager of First Line of Defense (1LOD) Risk for Consumer Specialty Operations (CSO) has overall responsibility is to provide risk advisory services for all consumer debt products including Collections/Recovery, Strategy and Execution, Mortgage Default, Vendor Management, Credit Reporting (FCRA), Managed Assets Division (MAD) and Loan...

  • Process Improvement Specialist

    3 weeks ago

    Johnston, United States Citizens Financial Group, Inc. Full time

    Job Description The Transformation, Delivery and Improvement Team delivers new capabilities and leads improvements efforts for existing processes, products, and experiences within the Consumer Contact Center. As a member of the Transformation, Delivery and Improvement Team, the Process Improvement Specialist engages with internal and external functions and...

  • Laboratory Specialist

    2 weeks ago

    Johnston, United States Cynet Systems Full time

    Job OverviewWe are seeking a Laboratory Specialist to join our team at Cynet Systems.Position Title: Laboratory SpecialistLocation: RemoteEmployment Type: ContractRole Summary:The successful candidate will be responsible for a variety of laboratory tasks that support our research initiatives. Key responsibilities include:Key Responsibilities:Assist in the...

  • Business Operations Specialist

    2 days ago

    Johnston, United States A-Line Staffing Solutions Full time

    Job DescriptionA-Line Staffing Solutions is seeking a highly skilled Business Support Specialist to join our team. As a Business Support Specialist, you will be responsible for facilitating the Treasury Implementation process and supporting requests in a fast-paced, high-output environment.Key Responsibilities:Facilitate the Treasury Implementation process...

  • Implementation Specialist

    1 week ago

    Johnston, United States Axelon Full time

    Job Title : Implementation Specialist(Hybrid) Location : Johnston. RI Pay : $24.83/hr Shift : Mon - Fri, 8-5:30pJob Description : The mission of the Private Bank Operations is to deliver a best-in-class experience for Private Bank clients and the colleagues that support them. Our Implementation Specialist supports the Treasury Services for the Private Bank,...

  • Implementation Specialist

    6 days ago

    Johnston, United States Axelon Full time

    Job Title : Implementation Specialist(Hybrid) Location : Johnston. RI Pay : $24.83/hr Shift : Mon - Fri, 8-5:30p Job Description : The mission of the Private Bank Operations is to deliver a best-in-class experience for Private Bank clients and the colleagues that support them. Our Implementation Specialist supports the Treasury Services for the Private...

  • Behavior Intervention Specialist

    1 day ago

    Johnston, United States Amergis Full time

    About the RoleAmergis is seeking a highly skilled and compassionate Behavior Technician to join our team. As a Behavior Technician, you will play a vital role in facilitating educational and behavioral services with children and adults with special needs.Key ResponsibilitiesCollaboration and Teamwork: Work closely with school professionals, behavioral...