Current jobs related to Software Support Specialist - Johnston - Actalent

  • Software Support Specialist

    1 week ago

    Johnston, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Software Support Specialist to join our team at Insight Global. As a key member of our support team, you will be responsible for resolving Tier 1 level security requests, performing cache refreshes, and updating data through software tools.Key ResponsibilitiesInvestigate and troubleshoot proprietary research...

  • Computer Support Specialist

    1 month ago

    Johnston, United States Entegee Full time

    Job DescriptionJob DescriptionSummary: Seeking a Computer Support Specialist with experience in hardware setup, software troubleshooting, and customer service.Job Requirements:1 year or more IT technical experienceExperience with hardware/new user setupFocus on break-fix issues for hardware/softwareCustomer service experienceDegree in Information Technology...

  • Desktop Support Specialist

    2 weeks ago

    Johnston, United States TEKsystems co Allegis Group Full time

    Job Title: Desktop SupportWe are seeking a highly motivated and experienced Desktop Support professional to join our team at TEKsystems c/o Allegis Group. As a Desktop Support specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing environment is stable and running smoothly.Key...

  • Social Media Support Specialist

    1 month ago

    Johnston, United States Epitec Inc Full time

    Job Summary:The Social Media Specialist will provide front-line technical support and information to customers on product-related inquiries, issues, and concerns. This role will focus on Social Media support, monitoring designated channels, responding to support requests, and reviewing/approving outbound content for quality and accuracy.Key...

  • IT Support Specialist

    3 weeks ago

    Johnston, United States Dexian Full time

    Job Title: IT Support TechJob Summary:We are seeking an experienced IT Support Tech to join our team at Dexian. As a key member of our support team, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to clients via phone, email, and...

  • Desktop Support Specialist

    3 days ago

    Johnston, United States TEKsystems Full time

    Job DescriptionJob Title: Desktop Support SpecialistJob Summary:We are seeking a highly motivated and experienced Desktop Support Specialist to join our team at TEKsystems. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients in a Windows-based client computing environment.Key...

  • Customer Support Specialist

    1 week ago

    Johnston, Iowa, United States The Judge Group Full time

    Job Title: Customer Support SpecialistAt The Judge Group, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients via various communication channels.Key Responsibilities:- Provide front-line...

  • Technical Support Specialist

    4 weeks ago

    Johnston, United States Heritage Property & Casualty Company Full time

    Job SummaryWe are seeking a skilled Technical Support Engineer I to join our team at Heritage Property & Casualty Company. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.Key ResponsibilitiesRespond to incoming calls and emails regarding company-supported applicationsField basic...

  • Computer Support Specialist

    1 week ago

    Johnston, United States Kelly Services Inc Full time

    Job SummaryAs a Computer Support Associate at Kelly Services Inc, you will provide essential day-to-day operational support for a computing environment, ensuring its smooth running. Your technical background and administrative skills will be utilized to manage onsite desktop hardware, troubleshoot software issues, and provide smart hands support for the...

  • Project Support Specialist

    4 days ago

    Johnston, United States Iowa Healthcare Collaborative Full time

    Job Title: Project Support SpecialistAbout the Role:We are seeking a highly skilled and organized Project Support Specialist to join our Health Services Team. As a key member of our team, you will provide comprehensive administrative and project management support to our dedicated team in a healthcare setting.Responsibilities:- Provide administrative and...

  • Computer Support Specialist

    3 weeks ago

    Johnston, United States ATC Full time

    Job SummaryWe are seeking a highly skilled Computer Support Associate to join our team at ATC. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.Key ResponsibilitiesProvide break-fix support for hardware and software issues, ensuring customer satisfaction and resolving problems...

  • Computer Support Specialist

    2 weeks ago

    Johnston, United States Kelly Services Inc Full time

    Job SummaryWe are seeking a skilled Computer Support Associate to join our team at Kelly Services Inc. As a key member of our support team, you will provide technical assistance to our clients, ensuring the smooth operation of our computing environment.Key ResponsibilitiesTechnical Support: Provide basic day-to-day operational support for our computing...

  • Project Support Specialist

    2 weeks ago

    Johnston, United States Iowa Healthcare Collaborative Full time

    Job Title: Project Support SpecialistWe are seeking a highly skilled and organized Project Support Specialist to join our Health Services team at the Iowa Healthcare Collaborative (IHC). As a key member of our team, you will provide comprehensive administrative and project management support to our dedicated team in a healthcare setting.Key...

  • Support Specialist

    1 month ago

    Johnston, Iowa, United States ChildServe Full time

    About the RoleWe are seeking a dedicated and compassionate Support Specialist to join our team at ChildServe. As a Support Specialist, you will play a vital role in supporting children and young adults with daily living and encouraging their independence.Key ResponsibilitiesAssist individuals with daily living tasks, such as personal care, meal preparation,...

  • Technical Support Specialist

    1 month ago

    Johnston, Iowa, United States Valeo Networks Full time

    Job OverviewValeo Networks is seeking a highly motivated and self-driven Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service, resolving technical issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide technical support to customers via...

  • Senior Software Engineer

    1 week ago

    Johnston, United States John Deere Full time

    At John Deere, we're tackling the world's biggest challenges by investing in our people and technology like never before in our 175-year history. We're seeking a Senior Software Engineer in Johnston, IA to join our team and help us make a difference.Key Responsibilities:Maintain infrastructure as a code using Terraform or CloudFormation for provisioning and...

  • Customer Service Representative

    4 weeks ago

    Johnston, United States Software Galaxy Systems Full time

    Job DescriptionSoftware Galaxy Systems is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and ensuring customer satisfaction.ResponsibilitiesProvide timely and...

  • Customer Support Specialist

    2 weeks ago

    Johnston, Iowa, United States Mindlance Full time

    Job Title: Customer Support Representative IIAt Mindlance, we are seeking a highly skilled and motivated Customer Support Representative II to join our team. As a key member of our e-Commerce Contact Center, you will be responsible for providing exceptional customer service and support to our clients in the agriculture, turf, and utility vehicle...

  • Senior Software Developer

    1 week ago

    Johnston, United States ShiftCode Analytics Full time

    Job Summary:We are seeking a highly skilled Senior Software Developer to join our team at ShiftCode Analytics. As a key member of our Research Biotech Software Engineering organization, you will be responsible for developing, maintaining, and supporting multi-tier high performance web-based applications.Key Responsibilities:* Work in an agile team to...

  • Desktop Support Specialist

    2 weeks ago

    Johnston, Iowa, United States Omni Inclusive Full time

    Job Summary:As a Desktop Support Engineer at Omni Inclusive, you will be responsible for providing high-quality technical support to end-users, ensuring seamless service delivery and excellent customer experience. This role requires strong technical expertise, excellent communication skills, and a collaborative approach to resolving customer problems.Key...

Software Support Specialist

2 months ago

Johnston, United States Actalent Full time

Job Title: Software Support Specialist

Responsibilities:

• Resolve Tier 1 level security requests, perform cache refreshes, update data through software tools.

• Perform Tier 2 level investigation and troubleshooting of proprietary research software.

• Record troubleshooting steps and resolution details in Atlassian Jira Service Desk.

• Learn proprietary research processes and systems to provide software solutions.

• Manage and update knowledgebase articles

• Perform UAT and smoke testing prior to software deployment

• Develop and implement deployment plans for new software tools including writing technical documentation, creating training videos, and presenting live training demos.

Skills / Experience:

• Bachelor's degree in Science or Computer Science, or Associate's degree in similar fields

• Proficient in MS Office and MS Excel

• Basic SQL scripting preferred

• Strong analysis and problem-solving skills

• Excellent written and verbal communication

• Self-motivated, resourceful and innovative

• Ability to learn quickly and manage priorities in a fast-paced development environment

• Go-getter attitude

• Ability to work as part of a large, culturally diverse group, as well as independently

• Bilingual Preferred English / Spanish

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.