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Desktop Support Specialist

2 months ago

Lehi, Utah, United States SNI Technology Full time

Job Summary

SNI Technology is seeking a skilled Desktop Support professional to join our team. As a Desktop Support specialist, you will work closely with our IT infrastructure team to resolve technical issues and provide top-notch support to our clients.

Key Responsibilities:

  • Technical Support: Provide timely and effective technical support to clients, including troubleshooting, repair, and maintenance of computer systems and peripherals.
  • System Administration: Assist with the administration and maintenance of computer systems, including deployment, configuration, and troubleshooting.
  • Inventory Management: Track and manage inventory of computer systems, hardware, and software.
  • Hardware Refreshes: Assist with the deployment and configuration of new computer systems and hardware.
  • End-User Support: Provide support to end-users, including troubleshooting, training, and documentation.

Requirements:

  • Education: High school diploma or equivalent required.
  • Certifications: A+ certification preferred.
  • Experience: 2+ years of experience in desktop support or a related field.
  • Skills: Excellent technical skills, strong communication skills, and ability to work in a team environment.

Compensation and Benefits:

  • Hourly Rate: $30 per hour.
  • Benefits: Medical, dental, and vision insurance, disability insurance, supplemental life insurance, health savings account (HSA), fixed indemnity plans, and voluntary benefits.