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Customer Service Advisor

2 months ago

Houston, Texas, United States Berger Transfer & Storage Full time

Become a part of our team at Berger Transfer & Storage

We are on the lookout for an Entry Level Service Writer who can foster and maintain exceptional customer relationships within our organization. If you possess a proactive mindset and strong organizational abilities, this position may be ideal for you.

Key Responsibilities:

  • Oversee the service department operations
  • Coordinate and manage daily activities of departmental staff
  • Assess and ensure adequate staffing levels
  • Establish projected sales and expense objectives
  • Evaluate repair procedures to guarantee efficiency
  • Administer marketing and promotional initiatives
  • Maintain precise records of facility operations
  • Enforce safety protocols
  • Address customer service issues and manage warranty adjustments
  • Set labor rates informed by market analysis

Required Qualifications:

  • Experience in vehicle diagnostics and repairs is preferred
  • Strong communication skills are essential
  • Ability to pass a drug screening and background investigation

If you are seeking a fulfilling and challenging role in the transportation sector, we encourage you to consider this opportunity.