Service Advisor

4 hours ago


Houston, Texas, United States Sonic Automotive Full time
Job Summary

We are seeking a skilled Service Advisor to join our team at Sonic Automotive. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Schedule service appointments and obtain customer and vehicle data prior to arrival.
  • Provide a complete and accurate written cost estimate for labor and parts, establishing a "promised time" for completion.
  • Check on the progress of repairs throughout the day and communicate any changes to customers, ensuring they are informed and satisfied.
  • Test-drive vehicles or refer to test technicians as necessary to ensure quality and accuracy.
  • Maintain a high level of customer satisfaction, meeting or exceeding manufacturer, zone, or branch averages.
  • Advise customers on vehicle maintenance and care, using maintenance menus to ensure their vehicles are properly maintained.
  • Meet dealership standards for "hours per customer repair order written" and adhere to federal, state, and local regulations.
  • Follow all company safety policies and procedures, reporting any accidents or incidents to management.
Requirements
  • High school diploma or equivalent.
  • Ability to read and comprehend instructions and information.
  • Two years of experience in a dealership position.
  • General knowledge of vehicle mechanical operations.
  • ASE certification preferred.
  • Sales experience preferred.
  • Professional personal appearance and excellent oral and written communication skills.
  • Ability to pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver's license.
What We Offer

All applicants will be treated confidentially according to EEO guidelines. We are an equal opportunity employer and welcome applications from diverse candidates.


  • Service Advisor

    11 hours ago


    Houston, Texas, United States Mike Calvert Toyota Full time

    Service Advisor Job DescriptionAt Mike Calvert Toyota, we are seeking an experienced Service Advisor to join our team. As a Service Advisor, you will play a critical role in building strong customer relationships and selling the technicians' time.Key Responsibilities:Greet and consult with customers on service needs, performing a thorough vehicle walk-around...

  • Service Advisor

    5 hours ago


    Houston, Texas, United States Auto Check Missouri City Full time

    Job SummaryWe are seeking a highly skilled Service Advisor to join our team at Auto Check Missouri City. As a Service Advisor, you will play a critical role in building relationships with our customers and providing exceptional service.Key ResponsibilitiesProvide exceptional customer service, ensuring that every customer interaction is positive and...

  • Service Advisor

    4 days ago


    Houston, Texas, United States Helfman Dodge Chrysler Jeep Ram Full time

    Express Lane Service AdvisorHelfman Dodge Chrysler Jeep Ram is seeking a skilled Service Advisor to provide exceptional customer service and support to our customers.Key Responsibilities:Consult with customers to understand their vehicle needs and provide recommendations for service and repair.Act as the primary point of contact for all service and repair...

  • Service Advisor

    7 days ago


    Houston, Texas, United States Sonic Powersports Full time

    About Sonic PowersportsWe are seeking a skilled Service Advisor to join our team at Sonic Powersports. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities• Provide exceptional customer service and communication skills to ensure customer satisfaction.• Collaborate with...

  • Service Advisor

    3 weeks ago


    Houston, Texas, United States Sonic Powersports Full time

    About Sonic PowersportsSonic Powersports is a leading dealership in the powersports industry, dedicated to providing exceptional customer service and support. As a Service Advisor, you will play a critical role in ensuring our customers receive the best possible experience.Key ResponsibilitiesAs a Service Advisor, you will be responsible for:Providing...

  • Service Advisor

    3 weeks ago


    Houston, Texas, United States Sonic Powersports Full time

    Job SummarySonic Powersports is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesSchedule Service AppointmentsCoordinate with customers to schedule service appointments and obtain necessary informationEnsure...

  • Service Advisor

    6 days ago


    Houston, Texas, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Porsche West Houston, a Sonic Automotive family dealership. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.Key ResponsibilitiesSchedule service appointments...

  • Service Advisor

    3 weeks ago


    Houston, Texas, United States Gillman Automotive Group Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and customer-focused Service Advisor to join our team at Gillman Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the repair process.Key Responsibilities:Greet and Engage with Customers: Provide a warm...


  • Houston, Texas, United States The DM Diamond Family Fiducia Inc Full time

    Service Advisor OpportunityWe are seeking a personable service advisor to act as the liaison between our customers and service technicians at The DM Diamond Family Fiducia Inc. The successful candidate will be responsible for greeting customers, listening to their requests, scheduling appointments, estimating costs, verifying insurance, conducting...


  • Houston, Texas, United States Group 1 Automotive Full time

    Join Our Team at Group 1 AutomotiveService Advisor OpportunityWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Group 1 Automotive. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring a seamless experience for our clients.About the RoleProvide accurate and timely...

  • Service Advisor

    2 weeks ago


    Houston, Texas, United States Sonic Powersports Full time

    About the RoleSonic Powersports is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide superior communication and customer service skills to our customers.Work effectively...


  • Houston, Texas, United States Pima Medical Institute Full time

    Job Title: Career Services AdvisorAt Pima Medical Institute, we are seeking a highly motivated and organized Career Services Advisor to join our team in Houston, TX.Job Summary:The Career Services Advisor will be responsible for developing and implementing plans and strategies to achieve graduate employment goals. This includes acquiring externship sites,...


  • Houston, Texas, United States Joe Myers Toyota Full time

    Job OpportunityJoe Myers Toyota is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring the satisfaction of our clients.ResponsibilitiesProvide accurate and timely estimates for vehicle repairs and maintenanceCommunicate effectively with customers to...


  • Houston, Texas, United States Group 1 Automotive Full time

    Unlock Your Potential with Group 1 AutomotiveWe are seeking a Quality Experienced Automotive Service Advisor to join our team at Beck & Masten North, part of the fast-growing Group 1 Automotive.As a Service Advisor, you will be responsible for providing exceptional customer service and working with our Quality Dealership to represent the Quality of Buick and...

  • Service Advisor

    2 weeks ago


    Houston, Texas, United States Lone Star Chevrolet Full time

    Job SummaryThe Service Advisor at Lone Star Chevrolet is a key member of our service team, responsible for scheduling service work and selling additional needed service to customers.Key ResponsibilitiesSchedule service appointments and obtain customer and vehicle data prior to arrival when possible.Provide a complete and accurate written cost estimate for...


  • Houston, Texas, United States Vaughan Automotive - Mike Calvert Toyota Full time

    Job OpportunityWe are seeking a skilled Service Advisor to join our team at Vaughan Automotive - Mike Calvert Toyota. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesProvide exceptional customer service, greeting guests promptly and courteouslyListen to customers and...


  • Houston, Texas, United States The Friedkin Group Full time

    Automotive Service Advisor - Northside Lexus Auto DealershipAt Northside Lexus, we pride ourselves on delivering exceptional service to our clients.Role Overview:As an Automotive Service Advisor, you will be the first point of contact for our customers in the service department. Your role is crucial in ensuring that customers feel welcomed and understood...


  • Houston, Texas, United States Dealer Tire LLC Full time

    About Dealer Tire LLCWe're a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Our mission is to help the world's largest and most trusted auto manufacturers grow their tire business.Our TeamWe have a dedicated crew of over 550 passionate and innovative Tire Service Advisors throughout the United States. Our...


  • Houston, Texas, United States WEST POINT LINCOLN Full time

    Job OpportunityWest Point Lincoln, a reputable dealership in Sugar Land, is seeking a skilled Service Advisor to join their team. As a Service Advisor, you will play a crucial role in ensuring exceptional customer experiences and maintaining the highest standards of service.Responsibilities:Collaborate with clients to understand their vehicle needs and...


  • Houston, Texas, United States Scott's Auto Repair Inc. Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as an Automotive Service Advisor at Scott's Auto Repair Inc.Key Responsibilities:Greet customers and assist them with inquiries, either by phone or in person.Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly...