Service Advisor

6 hours ago


Houston, Texas, United States Mike Calvert Toyota Full time
Service Advisor Job Description

At Mike Calvert Toyota, we are seeking an experienced Service Advisor to join our team. As a Service Advisor, you will play a critical role in building strong customer relationships and selling the technicians' time.

Key Responsibilities:
  • Greet and consult with customers on service needs, performing a thorough vehicle walk-around inspection as part of the write-up.
  • Sell and up-sell services by emphasizing value, keeping customers updated on services, and fielding all live service calls.
  • Take ownership of the customer experience by carrying out additional assignments that allow the dealership to leave an impressionable experience with the customer.
Requirements:
  • One year of experience in a service adviser role is strongly required.
  • Toyota experience is preferred but not required.
  • Must be familiar with Reynolds&Reynolds.
  • Must have computer proficiency.
  • Valid driver's license.

We offer a great work environment and are proud to be one of the fastest-growing Toyota stores in the nation. Our Service Department is overflowing with work, and we are looking for someone who is passionate about delivering exceptional customer service.


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