Service Advisor

3 days ago


Houston, Texas, United States Sun Auto Service Full time
Service Advisor Opportunity

At Sun Auto Tire & Service, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle service experience.

Key Responsibilities:
  • Promptly greet customers in a professional and courteous manner, both in person and on the telephone.
  • Listen to and thoroughly document customers' concerns, inspect vehicles, and refer to service history to accurately identify and verify customers' service needs.
  • Recommend services according to appropriate level of knowledge and clearly communicate any additional recommendations from the Automotive Technician to the customer.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customers with accurate quotes, including cost and time of completion for the services approved by the customer.
  • Follow proper procedures when cashing out a customer's ticket, including a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post-repair and declined services follow-up phone calls to ensure customer satisfaction for all individual customers.

Requirements:
  • High School Diploma or equivalent.
  • Prior experience as a Service Advisor is highly preferred, but not required.
  • Professional appearance and proven ability to work in a process-driven environment.
  • Possess a valid driver's license.
  • Possess a State Inspector License is highly preferred, but not required.
  • ASE Certified Service Consultant Certification is highly preferred, but not required.

What We Offer:
  • Competitive bi-weekly pay.
  • Tuition reimbursement.
  • Paid vacation and sick time.
  • 6 paid holidays.
  • Medical, dental, and vision insurance (effective 1st of the month after hire).
  • Life insurance (company-paid).
  • 401(k) retirement savings plan with company match.
  • Discounted services on personal and immediate family vehicles.
  • Opportunity for advancement.

  • Service Advisor

    2 weeks ago


    Houston, Texas, United States Sun Auto Service Houston Full time

    Service Advisor Opportunity at Sun Auto Tire & ServiceJoin our team as a Service Advisor at Sun Auto Tire & Service, where you will play a crucial role in providing exceptional customer service and promoting our products and services.Key Responsibilities:Promptly greet customers and provide a professional and courteous experience.Listen to and document...


  • Houston, Texas, United States Sun Auto Service Houston Full time

    Job Title: Automotive Service AdvisorJob Summary:Sun Auto Tire & Service is seeking a highly motivated and customer-focused Automotive Service Advisor to join our team. As a Service Advisor, you will play a critical role in promoting and selling our products and services to customers, while ensuring exceptional customer satisfaction.Key...

  • Service Advisor

    2 weeks ago


    Houston, Texas, United States PrideStaff Full time

    Service AdvisorPrideStaff is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for:Key Responsibilities:Prospecting and developing new client accounts through cold calls and leveraging your territory and network.Generating leads and converting them into new business opportunities.Working closely with our sales...

  • Service Advisor

    1 week ago


    Houston, Texas, United States Holt Truck Leasing LLC Full time

    Job DescriptionHolt Truck Centers Idealease in Houston is seeking a full-time Service Advisor to play a vital role in delivering exceptional customer service. As a key member of our team, you will be responsible for interacting with customers, communicating with internal departments, and ensuring seamless vehicle repairs.Key Responsibilities:Obtain and...

  • Service Advisor

    1 month ago


    Houston, Texas, United States Mike Calvert Toyota Full time

    Service Advisor Job DescriptionAt Mike Calvert Toyota, we are seeking an experienced Service Advisor to join our team. As a Service Advisor, you will play a critical role in building strong customer relationships and selling the technicians' time.Key Responsibilities:Greet and consult with customers on service needs, performing a thorough vehicle walk-around...

  • Service Advisor

    3 weeks ago


    Houston, Texas, United States Gillman Companies Full time

    {"title": "Service Advisor", "description": "Job SummaryWe are seeking a skilled Service Advisor to join our team at the Gillman Companies. As a Service Advisor, you will be the face of our service department, responsible for greeting customers, understanding their repair needs, and ensuring their satisfaction.Key ResponsibilitiesProvide exceptional customer...

  • Service Advisor

    2 weeks ago


    Houston, Texas, United States Fred Haas Companies Full time

    Service Advisor Opportunity at Fred Haas CompaniesWe are seeking a skilled Service Advisor to join our team at Fred Haas Companies. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Greet and Assist Customers: Provide a warm and welcoming experience for our customers,...

  • Service Advisor

    3 weeks ago


    Houston, Texas, United States PrideStaff Full time

    Service Advisor Job DescriptionPrideStaff is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, developing new client accounts, and achieving annual sales and gross profit targets.Key Responsibilities:Prospect and develop new client accounts through cold calling,...

  • Service Advisor

    4 weeks ago


    Houston, Texas, United States Auto Check Missouri City Full time

    Job SummaryWe are seeking a highly skilled Service Advisor to join our team at Auto Check Missouri City. As a Service Advisor, you will play a critical role in building relationships with our customers and providing exceptional service.Key ResponsibilitiesProvide exceptional customer service, ensuring that every customer interaction is positive and...

  • Service Advisor

    1 month ago


    Houston, Texas, United States Sonic Powersports Full time

    About Sonic PowersportsWe are seeking a skilled Service Advisor to join our team at Sonic Powersports. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities• Provide exceptional customer service and communication skills to ensure customer satisfaction.• Collaborate with...

  • Service Advisor

    1 week ago


    Houston, Texas, United States Sonic Automotive Full time

    Sonic Automotive is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.The ideal candidate will have a strong understanding of vehicle mechanical operations and be able to communicate effectively with customers to understand their needs and...

  • Service Advisor

    4 days ago


    Houston, Texas, United States Russell & Smith Full time

    Service Advisor RoleAs a Service Advisor at Russell & Smith, you will be the face of our service department. Your customer-driven personality will help you understand the repair needs of our customers while making them feel confident that these needs will be met.Key Responsibilities:• Provide accurate repair/maintenance estimates• Adhere to policies on...

  • Service Advisor

    2 weeks ago


    Houston, Texas, United States Russell & Smith Ford Inc Full time

    Service AdvisorAs a Service Advisor at Russell & Smith Ford Inc, you will be the face of our service department, responsible for providing exceptional customer service and ensuring a seamless experience for our clients. Your primary goal will be to understand the customer's repair needs, provide accurate estimates, and keep them informed throughout the...


  • Houston, Texas, United States West Point Lincoln Full time

    Service Advisor Opportunity at West Point LincolnWe are seeking a highly skilled and experienced Service Advisor to join our team at West Point Lincoln in Sugar Land. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support for their Lincoln vehicles.Responsibilities:Provide exceptional customer...


  • Houston, Texas, United States West Point Lincoln Full time

    Service Advisor Opportunity at West Point LincolnWe are seeking an experienced Service Advisor to join our team at West Point Lincoln, a privately owned and operated dealership in Sugar Land. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support for their Lincoln...

  • Service Advisor

    4 weeks ago


    Houston, Texas, United States Sonic Automotive Full time

    Job SummaryWe are seeking a skilled Service Advisor to join our team at Sonic Automotive. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesSchedule service appointments and obtain customer and vehicle data prior to arrival.Provide a complete and accurate written cost...

  • Service Advisor

    4 days ago


    Houston, Texas, United States Sonic Automotive Full time

    Sonic Automotive is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Schedule service appointments and obtain customer and vehicle data prior to arrival.Provide a complete and accurate written cost estimate for labor...


  • Houston, Texas, United States The Reserves Network Inc Full time

    {"Job Title": "Service Advisor", "Job Description": "Job SummaryWe are seeking a highly skilled Service Advisor to join our team at The Reserves Network Inc. As a Service Advisor, you will be the primary point of contact for customers seeking automotive services, providing exceptional customer service and ensuring a seamless service experience.Key...

  • Service Advisor

    1 month ago


    Houston, Texas, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Porsche West Houston, a Sonic Automotive family dealership. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.Key ResponsibilitiesSchedule service appointments...


  • Houston, Texas, United States Greenway Automotive Full time

    Greenway Mazda is seeking an experienced and motivated Service Advisor to join our team. As a Service Advisor, you will be responsible for greeting and consulting with customers to interpret their needs and arrange for appropriate service. You will serve as the primary point of contact for all automotive service and repair matters, consulting with mechanics...