Medical Office Reception Coordinator

2 weeks ago

Murrieta California, United States All Star Physical Therapy Full time

Position Summary:
ALL STAR Physical Therapy, part of the Confluent Health network, is seeking a dedicated Full-Time Medical Office Reception Coordinator to enhance our team.


At ALL STAR PT, we foster a vibrant workplace culture where our employees are encouraged to enjoy their roles and contribute to the well-being of our patients.

We offer a supportive, family-oriented atmosphere, opportunities for professional development, and exceptional resources to excel in your role. Join us in a place where you can thrive.

Employment Type:
Full-Time

Compensation:
Approximately $16-$18 per hour

Work Schedule:
Monday to Friday, 8 AM to 5 PM

Location:
Hancock - Murrieta

This role is perfect for individuals with strong organizational skills, the ability to multitask, a commitment to ongoing learning, and a genuine desire to assist others.

Our Commitment to Employees:
We believe in growing together, sharing laughter, and engaging in meaningful work that positively affects lives.

Benefits for Full-Time Employees:
- Employee-focused work environment
- Comprehensive medical, dental, and vision insurance
- Generous paid time off
- 401(k) plan with employer matching
- Complimentary life insurance
- Parental benefits
- Additional perks

Key Responsibilities:


This essential role encompasses all front desk operations, including delivering exceptional customer service, managing patient check-ins and check-outs, scheduling appointments, handling referrals, verifying insurance, obtaining authorizations, and collecting payments.

Welcome and greet patients warmly.


Ensure accurate check-in and check-out processes for appointments, adhering to company protocols and ensuring all necessary documentation is complete.

Respond to phone inquiries and direct patients and others to the appropriate personnel or department.

Accurately register patients and establish patient accounts within an Electronic Medical Records (EMR) system.

Efficiently coordinate appointment scheduling for both new and returning patients.


Perform routine administrative tasks promptly, including preparing patient charts and documents, verifying insurance, obtaining authorizations, data entry, and payment collection.

Complete opening and closing procedures and undertake additional tasks as assigned.

Exhibit outstanding customer service while maintaining compliance with HIPAA regulations.

Qualifications:
- High School Diploma or GED required.

- Proficient in MS Office and basic office support skills (telephone, filing, data entry) along with fundamental math skills.

- Excellent telephone manners, a friendly demeanor, and exceptional customer service abilities.

- Strong verbal and written communication skills; capable of effectively conveying information to others.

- Previous experience in a similar capacity is preferred but not mandatory.

Join us in a place where you can thrive.

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