Patient Access Liaison
1 week ago
Amgen is seeking a highly skilled Patient Access Liaison to join our team. As a Patient Access Liaison, you will play a critical role in ensuring patients have access to our life-changing treatments.
Key Responsibilities:- Provide logistical and non-medical educational assistance to patients and caregivers
- Develop relationships with patients and caregivers through phone, text, email, virtual, or in-person connections
- Assess individual patient needs and develop education and resource plans to empower patients to become their own advocates
- Secure written or electronic HIPAA consent for patients in the assigned geography
- Collaborate with internal teams to facilitate and improve patient access to insurance, medications, financial support, and resources
- Doctorate degree and 2 years of patient services, reimbursement, medical affairs, or account management experience
- Master's degree and 4 years of patient services, reimbursement, medical affairs, or account management experience
- Bachelor's degree and 6 years of patient services, reimbursement, medical affairs, or account management experience
- Scientific background and ability to learn product and disease information
- Nursing or other clinical background preferred
- Orphan or Rare disease experience
- Familiarity with HIPAA guidelines and FDA requirements
- Ability to handle difficult patient cases and resolve hurdles
- Ability to work in a team environment and manage communication with case Liaisons and sales reps
- Ability to respond immediately to prevent lapses in treatment
- Strong analytical skills and ability to report on meaningful activity in the region
- Proficient in Microsoft Office
- Professional, proactive demeanor
- Strong interpersonal skills
- Excellent written and verbal communication skills
- Ability and willingness to conduct field travel and travel to company meetings, client sites, etc.
Amgen is a global biotechnology company that serves patients by developing, manufacturing, and delivering innovative therapies. We are committed to serving patients and improving their lives through our work.
We offer a comprehensive benefits package, including a retirement and savings plan, group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts. We also offer a discretionary annual bonus program and stock-based long-term incentives.
Amgen is an Equal Opportunity employer and welcomes applications from diverse candidates. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.
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