Patient Liaison Specialist
3 days ago
At Houston Methodist, we are seeking a highly skilled and compassionate Sr. Patient Liaison to join our team. As a key member of our patient advocacy team, you will play a vital role in ensuring that our patients receive exceptional care and service.
Key Responsibilities:- Act as a patient advocate, resolving complex issues and concerns in a timely and effective manner.
- Communicate effectively with patients, families, and healthcare teams to ensure seamless care coordination.
- Provide education and support to patients and families on hospital policies, procedures, and services.
- Collaborate with department heads and administrative staff to resolve patient concerns and improve patient satisfaction.
- Participate in quality improvement initiatives to enhance patient care and experience.
- Bachelor's degree in a related field.
- Five years of experience in patient liaison or advocacy roles.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of medical terminology and hospital policies.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A comprehensive benefits package.
- A competitive salary and bonus structure.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and service, we encourage you to apply for this exciting opportunity.
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