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Patient Liaison Specialist
2 months ago
We are seeking a compassionate and professional Patient Liaison to join our team at Montgomery Heart and Wellness. As a key member of our healthcare team, you will play a vital role in ensuring our patients receive exceptional care and support.
Key Responsibilities:- Explain medical insurance coverage and policies to patients in a clear and concise manner.
- Collect and maintain accurate information about patient treatment progress.
- Communicate effectively with healthcare providers to address patient concerns and questions.
- Provide timely updates to families about patient treatment progress.
- Manage incoming calls, check patients in and out, and maintain accurate records.
- Collaborate with medical staff to ensure seamless communication and care.
- Schedule appointments and coordinate patient care.
- Minimum of 3 years of experience in healthcare.
- Proficiency in Electronic Health Records (EHRs).
- Knowledge of medical terminology and insurance policies.
- Excellent interpersonal and communication skills.
- Ability to lift or move patients as needed.
- Experience managing electronic health records and using office equipment.
We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
