Ballpark Operations Director

6 days ago


Augusta, New Jersey, United States AEG Full time
About the Role

AEG is seeking a highly skilled Stadium Operations Manager to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth execution of events and maintaining the overall quality of the ballpark experience.

Key Responsibilities
  • Facility Maintenance and Operations: Develop and implement a comprehensive maintenance program to ensure the ballpark meets professional standards. This includes budgeting, inventory management, and asset protection.
  • Event Planning and Coordination: Oversee the setup and teardown of events, including game day operations, non-baseball events, and festivals. Ensure that all necessary preparations are made to deliver a clean, safe, and enjoyable experience for staff, fans, and players.
  • Staff Supervision and Development: Hire, train, schedule, and supervise game day personnel, including ushers, ticket takers, security, and cleaning crew members. Foster a culture of excellence and continuous improvement within the operations team.
  • Quality Assurance and Compliance: Ensure the ballpark remains compliant with all safety regulations and standards. Develop and implement new safety protocols as needed, and respond to emergency situations during events.
  • Inventory Management and Budgeting: Maintain adequate equipment and supply inventory, and develop and manage budgets to ensure the successful execution of events.
Requirements
  • Experience: Previous work experience in the operations department at a professional baseball stadium or comparable outdoor venue.
  • Skills: Strong communication, leadership, and organization skills. Proficiency in Microsoft Office (Word, Excel, and Outlook).
  • Qualifications: Outstanding attention to detail, ability to work in a fast-paced environment, and a commitment to delivering exceptional customer experiences.


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