Director, Care Coordination and Operations

4 days ago


Augusta, Georgia, United States Wellstar Health System, Inc. Full time

Job Summary:

The Director of Care Coordination and Operations will play a key role in driving the strategic vision of the care coordination program at Wellstar Health System, Inc. This leader will work closely with the Chief Medical Officer, Chief Financial Officer, and other senior leaders to develop and implement strategies that align with the hospital's goals and objectives.

Key Responsibilities:

  • Develop and implement care coordination processes and standards to ensure timely patient throughput, appropriate care, and safe disposition planning.
  • Collaborate with physicians and other departmental leaders to identify and address barriers to care coordination outcomes, such as length of stay, avoidable days, readmissions, and payer denials.
  • Manage and interpret data to drive performance improvement initiatives and ensure alignment with targeted goals.
  • Develop and implement tools, methodologies, and personnel development processes to support care coordination staff.
  • Participate in committees with the hospital medical staff and other leaders to address and solve issues that drive variation from goals.

Requirements:

  • Bachelor's degree in Nursing or Master's degree in Social Work required.
  • Master's degree in Public Health or Health Administration preferred.
  • Minimum 3 years of management experience in a multidisciplinary staff in the field of case management or quality and patient safety required.
  • Minimum 6 years of experience in a hospital environment required.
  • Strong supervisory experience showing a proven track record required.
  • Clinical practice/experience in a licensed field required.
  • Experience in case management and/or social work required.
  • Strong employee engagement skills demonstrated by results required.

Preferred Qualifications:

  • Master's degree in Public Health or Health Administration.
  • Basic Life Support or BLS - Instructor certification.

Working Conditions:

  • Work is performed in a standard office environment with frequent interruptions.
  • May be required to work in a fast-paced environment with multiple priorities and deadlines.


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