Clinical Front Office Coordinator
3 weeks ago
Estimated Salary: $60,000 - $70,000 per year.
About Us: At Dental Wellness of Lake Forest, we pride ourselves on delivering personalized patient care and fostering strong relationships with our community. We are seeking an experienced Clinical Front Office Coordinator to join our team.
About the Role: As a Clinical Front Office Coordinator, you will be responsible for coordinating the daily operations of our front office, ensuring seamless communication between patients, dentists, and staff. Your responsibilities will include managing patient schedules, processing insurance claims, and maintaining accurate financial records.
Key Responsibilities:
- Coordinate patient appointments, scheduling, and recall systems to optimize productivity and efficiency.
- Process and verify patient demographic and insurance information, ensuring accuracy and completeness.
- Prepare and submit insurance claims, handle billing and collections, and maintain accurate financial records.
- Collaborate with the dental team to prepare for procedures, sterilize equipment, and maintain a safe and clean environment.
- Communicate effectively with patients, dentists, and other healthcare professionals, addressing concerns and resolving issues promptly and professionally.
- Stay organized and focused, prioritizing tasks and managing multiple responsibilities efficiently.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 3 years of experience in a clinical setting, preferably in a dental office.
- Exceptional communication and interpersonal skills, with the ability to build rapport with patients, dentists, and other healthcare professionals.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
- Familiarity with dental software and technology, including EHRs and PMS.
- Certification in CPR and first aid, with the ability to obtain radiation safety certification as needed.
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