Benefits Administrator

2 weeks ago


Washington, Pennsylvania, United States Disabled Veteran Solutions Full time
Job Title: Assist with Benefits Administration

Company Overview: Disabled Veteran Solutions is a nationally recognized provider of full-service enterprise level call center solutions. As a Service-Disabled Veteran Owned Small Business (SDVOSB), we are committed to giving back to all Veterans and Family members, as well as individuals who are military friendly, by offering long-term meaningful employment.

Job Summary: We are seeking a highly skilled Benefits Administrator to join our team. As a Benefits Administrator, you will be responsible for providing exceptional customer service to our clients, while also assisting with the administration of benefits and programs.

Responsibilities:

  • Provide high-quality customer service to clients via phone, email, and chat
  • Assist with the administration of benefits and programs, including data entry and record-keeping
  • Collaborate with internal teams to resolve client issues and concerns
  • Develop and maintain knowledge of benefits and programs to provide accurate information to clients
  • Meet productivity and quality standards

Requirements:

  • Advanced computer skills, including proficiency in typing, data entry, and navigating multiple online resources
  • Experience in Benefit Administration or Case Management
  • High-quality customer service skills
  • Strong oral and written communication skills
  • High standards for Reliability and Dependability
  • Previous call center experience preferred
  • Post-secondary education preferred
  • Ability to successfully pass a thorough background check, to include criminal background, credit history, and drug screen

Benefits:

  • Professional and team-oriented workplace culture
  • Exciting advancement growth opportunities
  • Health, dental, vision, and other fringe benefits for eligible employees
  • Paid time off program

Location: Remote

Education Status: High school diploma or equivalent required

Seeking Status: Full-time



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