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Support Specialist for Benefits Management
2 months ago
Location: Remote
Compensation: Starting at $12.50 per hour
Employment Type: Full Time
Benefits: Health, dental, vision, and additional fringe benefits available for eligible employees.
About Us: Disabled Veterans Solutions (DVS) is a leading provider of comprehensive call center services. As a Service-Disabled Veteran Owned Small Business (SDVOSB), we are committed to giving back to Veterans, their families, and individuals who support the military by offering long-term, meaningful employment opportunities.
DVS partners with Federal and State Government agencies, as well as Fortune 500 companies, primarily focusing on programs within the Health and Human Services (HHS) sector. Our dedicated team plays a crucial role in assisting those in need and providing exceptional service to our callers.
Position Overview: Most of our available roles are remote, aimed at supporting our growth and fostering internal career advancement. We also have specific needs for on-site positions.
We are dedicated to offering meaningful employment, a competitive wage and benefits package, and opportunities for advancement. If you are a service-oriented individual with a passion for helping others, we encourage you to consider this opportunity. Our professional onboarding and training programs will enhance your skills and empower you to make a positive impact.
Required Qualifications:
- Proficient computer skills, including typing, data entry, and navigating various online platforms.
- Experience in Benefits Administration or Case Management.
- Exceptional customer service abilities.
- Strong verbal and written communication skills.
- High standards of reliability and dependability.
- Previous experience in a call center environment is preferred.
- Post-secondary education is preferred.
- Ability to successfully complete a comprehensive background check, including criminal history, credit evaluation, and drug screening.
Benefits Offered:
- Professional and collaborative workplace culture.
- Exciting opportunities for career advancement.
- Health, dental, vision, and other fringe benefits for eligible employees.
- Paid time off program.
