Housing Administrative Assistant

8 hours ago


Brooklyn, New York, United States Center for Justice Innovation Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housing Administrative Assistant to join our team at the Center for Justice Innovation. As a key member of our Housing Resource Center, you will provide critical support to NYCHA residents, helping them navigate the complex housing system and access essential resources.

Responsibilities
  • Provide exceptional customer service to residents, responding to their inquiries and concerns in a timely and professional manner.
  • Conduct intake assessments with residents, gathering information about their housing needs and entering data into our case management system.
  • Assist residents in identifying and reporting repair issues in their apartments and buildings, and provide guidance on the repair process.
  • Help residents fill out annual income recertification forms and provide support with accessing public benefits.
  • Assist residents in filling out official court forms for Non-Payment and HP repair cases, and provide guidance on the court process.
  • Recommend next steps for eviction prevention and apartment repairs, connecting residents with relevant resources and services.
  • Organize and restock display materials, bulletin boards, and children's activities shelf.
Requirements
  • High School Diploma or equivalent.
  • Interest in working with communities and/or service.
What We Offer
  • A competitive living allowance and educational award upon successful completion of the term.
  • Childcare and/or health benefits (available to some members).
  • Skills-based and professional development training.

The Center for Justice Innovation is an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system.



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