Community Association Assistant Manager

2 weeks ago


Chicago, Illinois, United States FirstService Residential Full time
Assistant Community Association Manager Position

Job Overview:

As a Community Association Assistant Manager, you will assist the Community Association Manager in handling administrative tasks and projects efficiently. Your role involves expertise in lease administration, income/expense management, and building positive relationships with residents.

Your Responsibilities:

  • Organize and maintain homeowner and administrative files, ensuring annual cleanout and compliance with regulatory requirements.
  • Manage and process all leases within the building, ensuring timely renewals and terminations.
  • Provide exceptional service to residents, vendors, and colleagues, adhering to Community Governing Documents and company policies.
  • Prepare Board Packets professionally, including financial reports and meeting minutes.
  • Update and generate required association and management reports, including financial statements and resident communication.
  • Coordinate moves, deliveries, and resident contractors, ensuring seamless execution and resident satisfaction.
  • Handle printing and distribution of the monthly newsletter, highlighting community news and events.
  • Address and resolve resident disputes effectively, utilizing conflict resolution skills and company policies.

Skills & Qualifications:

  • Active Community Association Manager license in Illinois, with knowledge of local regulations and laws.
  • Collaborative and problem-solving attitude, with excellent communication and interpersonal skills.
  • Ability to prioritize and multitask effectively, managing multiple projects and deadlines.
  • Excellent oral and written communication skills, with proficiency in Microsoft Office and other software applications.
  • Prior experience in community management or related field, with a strong understanding of community association operations.

What We Offer:

As a full-time associate with FirstService Residential, you will receive comprehensive benefits, including multiple medical plans, dental, vision, life insurance, and more. Additionally, you will have access to company-paid life insurance, employee assistance programs, paid time off, tuition reimbursement, and a matching 401(k) plan.

Disclaimer Statement

This job description highlights the main responsibilities and qualifications for the Assistant Community Association Manager position. It is not an exhaustive list of duties, and management reserves the right to assign additional tasks as needed.



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