Transitional Housing Service Facilitator

2 weeks ago

Phoenix, Arizona, United States St. Vincent de Paul Full time
Job Title: Service Coordinator

Department: Transitional Housing Communities

Reports To: Operations Manager

FLSA Status: Non-Exempt

Safety Sensitive: Yes

Job Overview:

Under the supervision of the Operations Manager, the Service Coordinator collaborates with program personnel to ensure a secure and inviting atmosphere for residents in transitional housing. Responsibilities include managing supply inventories, overseeing meal services, maintaining cleanliness, preparing accommodations for incoming residents, and organizing belongings left by departing residents. The ideal candidate should possess a friendly demeanor and the ability to work effectively with various departments. This role requires a proactive, dependable individual with strong interpersonal skills and a commitment to supporting vulnerable populations. The candidate should demonstrate a capacity to maintain an organized, safe, and efficient work environment, making decisions that prioritize the safety of all residents. Quick thinking and responsiveness to urgent situations are essential.

Key Responsibilities:
  • Manage inventory of food, clothing, and hygiene supplies, ensuring timely ordering.
  • Supervise meal service in the community dining area.
  • Conduct monthly safety inspections, including fire extinguisher checks, in collaboration with the Operations Manager.
  • Distribute supplies to residents according to established guidelines.
  • Assist new residents during intake and provide facility orientation.
  • Ensure bed spaces are kept in a sanitary and safe condition.
  • Handle items left by residents in accordance with shelter policies.
  • Provide transportation for residents to appointments as necessary.
  • Monitor and address hazardous conditions through cleaning and sanitization.
  • Coordinate incident responses with staff and security as required.
  • Support residents in transitioning to permanent housing.
  • Ensure all residents are accounted for during bed checks and report any discrepancies.
  • Enhance volunteer experiences through teaching and inclusivity.
  • Express appreciation for volunteer contributions.
  • Participate in staff meetings, training sessions, and agency events as needed.
  • Perform additional duties as assigned by Shelter Management.
  • Actively contribute to SVdP's Culture of Philanthropy, ensuring volunteers feel valued and welcomed.


Required Skills and Qualifications:
  • Ability to obtain Level One Fingerprint Clearance within 90 days of employment.
  • Certification in CPR and First Aid or willingness to obtain within 90 days.
  • Strong communication and organizational skills, with the ability to engage effectively with residents, staff, and volunteers.
  • Experience working with vulnerable populations in a temporary shelter setting is preferred.
  • Valid Driver's License and a clean driving record are preferred.
Education and Experience:
  • High school diploma or equivalent is preferred.
  • A minimum of 2 years of experience in social services or a related field is preferred.
Physical Requirements:
  • Ability to stand, walk, sit, bend, reach, and lift up to 50 pounds.
  • Capacity to read, comprehend, and communicate effectively in both oral and written forms.
  • Accommodations may be available upon request.
About St. Vincent de Paul:

The Society of St. Vincent de Paul is committed to providing essential services such as food, clothing, housing, and healing to individuals and families in need. Additionally, SVdP offers meaningful volunteer opportunities to engage with and support our community with compassion and care.

As an employer, the Society of St. Vincent de Paul values diversity and inclusion, actively seeking to build a team that reflects a wide range of backgrounds and perspectives to better serve our diverse clientele.

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