Virtual Event Facilitator

2 weeks ago

Phoenix, Arizona, United States H&H Talent Solutions Full time

***This position is fully remote, but candidates must reside in the Mountain or Pacific Time Zones.***

Remote Work Opportunity

Position Overview:

H&H Talent Solutions is committed to enhancing online learning experiences for professionals in the accounting sector. We are seeking a meticulous and technology-oriented Virtual Event Facilitator to become a vital part of our remote team. This role encompasses overseeing data within our Salesforce CRM, facilitating webinars, and managing various projects to completion. The ideal candidate is detail-focused, adept at leveraging technology for efficiency, and enjoys collaborative work.

Are you the right fit?

  • CRM Proficiency: You can adeptly navigate complex CRM platforms like Salesforce.
  • Detail-Oriented: You are organized and ensure that every detail is accounted for.
  • Spreadsheet Savvy: You are skilled in using advanced functions in spreadsheets.
  • Professional Moderator: You are comfortable presenting to large audiences, including over 2,500 participants.
  • Calm Under Pressure: You maintain composure while troubleshooting technical challenges.
  • Collaborative Remote Worker: You thrive in a flexible, remote environment and are eager to assist your team.
  • Tech Enthusiast: You have a passion for technology and enjoy learning new tools.
  • Self-Motivated: You work independently, meet deadlines, and produce high-quality results.
  • Continuous Improvement: You are committed to learning and enhancing your skills in a virtual setting.
  • Proactive Team Member: You contribute actively in meetings, bringing ideas and solutions to the table.

Key Responsibilities:

  • Efficiently navigate a comprehensive Salesforce CRM system, accurately entering data and generating reports.
  • Utilize spreadsheets (Excel) to reconcile and format data, including filtering and sorting.
  • Edit multimedia content, particularly videos, adhering to specific guidelines.
  • Proofread materials for accuracy, grammar, and formatting before entering them into the CRM.
  • Employ project management tools to track tasks and communicate project timelines.
  • Engage in professional communication with colleagues and external partners through various channels.
  • Interpret compliance standards to ensure proper data labeling.
  • Identify and resolve issues related to missing data.
  • Address client inquiries and technical questions effectively.
  • Perform additional related tasks as required.

Webinar Facilitation Duties:

  • Moderate webinars for large audiences, ensuring smooth transitions between speakers.
  • Maintain the schedule and quality of educational content during webinars.
  • Respond to attendee inquiries regarding platform technology and compliance.
  • Identify and resolve technical issues during webinars while remaining composed.
  • Support Subject Matter Experts in delivering educational content.
  • Proofread and distribute course materials to attendees.
  • Perform additional related tasks as required.

Qualifications:

  • Bachelor's degree in a relevant discipline.
  • 1-3 years of experience with Salesforce or similar CRM systems.
  • Experience in moderating or hosting webinars.
  • Proficient in Microsoft Office, particularly Excel.
  • Strong attention to detail and commitment to data accuracy.
  • Excellent verbal and written communication skills.
  • Professional appearance and clear speaking voice for virtual presentations.
  • Exceptional organizational skills and ability to manage multiple tasks.
  • Strong analytical and problem-solving abilities.

Preferred Qualifications:

  • Familiarity with project management tools like Asana.
  • Experience with media editing software such as Camtasia or Adobe Suite.
  • Knowledge of enterprise-level webinar software like BigMarker.

Benefits:

  • Remote Work: Primarily looking for candidates in the Mountain or Pacific Time Zones.
  • Flexible Schedule: Monday to Friday within the designated time zones.
  • Vacation: Enjoy three weeks of paid time off.
  • Benefits: Competitive health insurance and 401k options.

About H&H Talent Solutions:

We are a leading provider of educational resources for the accounting profession, serving over 450,000 members with high-quality content delivered by industry experts.

Our Mission:

To provide innovative and accessible educational content that enhances the skills of accounting and business professionals.

Our Vision:

To ensure that top-tier educational resources are available to all professionals in the accounting field.

Our Values:

Inspiration and Impact: We strive to deliver diverse and cutting-edge content that inspires leadership and promotes equal access to quality education.

Quality Learning: We are dedicated to providing the highest quality online education experience.

Equity: We foster a respectful community that values diverse perspectives and promotes professionalism.

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