Restaurant Operations Manager

3 days ago


Santa Ana, California, United States Papi Tacos & Churros 2 Inc Full time
Job Title: General Manager Restaurant

We are seeking a seasoned General Manager to lead our restaurant operations and drive business growth. As a key member of our management team, you will be responsible for overseeing all aspects of the restaurant, including staff management, budgeting, and customer experience.

Key Responsibilities:

  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Manage staff performance, providing coaching and training to ensure excellent service
  • Monitor and control budgets, ensuring profitability and efficiency
  • Collaborate with Shift Managers to maintain operational standards and expectations
  • Report to executive management on the health of operations, identifying areas for improvement
  • Maintain safety and food quality standards, ensuring compliance with regulations
  • Develop and implement plans to increase catering orders and revenue
  • Order supplies and manage inventory, staying within budget limitations

Requirements:

  • Proven experience as a General Manager or similar executive role
  • Experience in planning and budgeting, with a strong analytical ability
  • Knowledge of business processes and functions, including finance, HR, and operations
  • Excellent communication and leadership skills, with a proven track record of success
  • Associate's Degree or higher, with 4+ years of industry customer service experience


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