Restaurant Operations Manager
3 days ago
We are seeking a seasoned General Manager to lead our restaurant operations and drive business growth. As a key member of our management team, you will be responsible for overseeing all aspects of the restaurant, including staff management, budgeting, and customer experience.
Key Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Manage staff performance, providing coaching and training to ensure excellent service
- Monitor and control budgets, ensuring profitability and efficiency
- Collaborate with Shift Managers to maintain operational standards and expectations
- Report to executive management on the health of operations, identifying areas for improvement
- Maintain safety and food quality standards, ensuring compliance with regulations
- Develop and implement plans to increase catering orders and revenue
- Order supplies and manage inventory, staying within budget limitations
Requirements:
- Proven experience as a General Manager or similar executive role
- Experience in planning and budgeting, with a strong analytical ability
- Knowledge of business processes and functions, including finance, HR, and operations
- Excellent communication and leadership skills, with a proven track record of success
- Associate's Degree or higher, with 4+ years of industry customer service experience
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