Assistant General Manager

4 days ago


Santa Ana, California, United States Miguel's Jr. - 31 Santa Ana Full time
Job Description

About Miguel's Jr. - 31 Santa Ana

Miguel's Jr. - 31 Santa Ana is a dynamic and fast-paced restaurant environment that is passionate about creating memorable experiences through delicious food and genuine hospitality. We are seeking a highly motivated and experienced Assistant General Manager to join our team.

Key Responsibilities:

  • Front and Back of the House Operations: The Assistant General Manager will be responsible for the overall operations of the restaurant, including managing the front and back of the house teams to ensure exceptional guest service and high-quality food preparation.
  • Team Leadership: The successful candidate will lead by example, providing coaching, guidance, and support to the Shift Supervisors and other team members to ensure they have the skills and knowledge needed to excel in their roles.
  • Guest Service: The Assistant General Manager will promote guest service proactively, representing the company on guest recovery regarding restaurant-level issues/complaints.
  • Financial and Operational Performance: The candidate will work closely with the General Manager to understand and manage the financial and operational performance of the business, ensuring it meets and exceeds its goals/metrics.
  • Recruitment and Selection: The Assistant General Manager will be responsible for actively soliciting, interviewing, and selecting top talent from a pool of external, internal, and referred candidates to fulfill current and future needs.

Requirements:

  • Experience: At least 2 years of experience in a previous supervisory/management role with a quick-service restaurant (QSR) with some if not total profit and loss (P&L) responsibilities/impact.
  • Leadership Skills: Proven ability to lead, manage, and motivate a team.
  • Communication Skills: Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members.
  • Computer Skills: Intermediate computer skills, including MS Office: (Excel, Word, Outlook, and Excel).
  • Education: High School Diploma or Equivalent.

Additional Information:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.



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