Private Label Account Management Specialist

2 weeks ago


Duarte, California, United States NEXGENS Full time

OBJECTIVE:

This role acts as the main liaison for Private Label clients, ensuring the development of innovative products and services tailored to their needs.

Establishes a reliable rapport with clients.

KEY RESPONSIBILITIES

  • Serve as the primary point of contact for Sales, Procurement, Product Development, and Customer Support at an elevated level.
  • Collaborate closely with the Executive Vice President of Private Label on product assortment evaluations, offerings, and strategic planning.
  • Direct design ideas and specifications, assess necessary details before sharing with clients and suppliers.
  • Engage in daily communication and follow-up with international suppliers.
  • Assist in entering, reviewing, and analyzing product data, including costs, pricing, dimensions, materials, components, and supplier details across various internal platforms.
  • Manage product setup requests for ERP systems and maintain SKU information as needed.
  • Navigate and fulfill task requirements in the account portal utilizing a Product Lifecycle Management (PLM) system.
  • Coordinate production timelines with urgency, thoroughness, and meticulous attention to detail.
  • Keep abreast of updates in client vendor guidelines to ensure compliance.
  • Understand the supply chain process for direct container shipments from overseas to clients using designated portals.
  • Collaborate with cross-functional teams such as Inventory Management, Imports, and Accounting.
  • Work closely with compliance and quality control teams abroad to address potential quality concerns.
  • Monitor private-label orders to ensure timely delivery of products according to client specifications, including direct container shipments.
  • Propose strategies to enhance sales performance and identify growth opportunities.

REQUIRED SKILLS AND QUALIFICATIONS

  • Advanced proficiency in Excel; strong knowledge of Microsoft Office Suite.
  • Associate or Bachelor’s Degree in a relevant field.
  • At least 2-3 years of experience in private label account management.
  • Basic understanding of project management within the home décor sector is advantageous.
  • Exceptional attention to detail and organizational capabilities.
  • Strong analytical and critical thinking skills.
  • Excellent verbal and written communication abilities.
  • Capacity to manage multiple priorities effectively and demonstrate solid time management skills.


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