Private Label Account Management Specialist
2 weeks ago
OBJECTIVE:
This role acts as the main liaison for Private Label clients, ensuring the development of innovative products and services tailored to their needs.
Establishes a reliable rapport with clients.KEY RESPONSIBILITIES
- Serve as the primary point of contact for Sales, Procurement, Product Development, and Customer Support at an elevated level.
- Collaborate closely with the Executive Vice President of Private Label on product assortment evaluations, offerings, and strategic planning.
- Direct design ideas and specifications, assess necessary details before sharing with clients and suppliers.
- Engage in daily communication and follow-up with international suppliers.
- Assist in entering, reviewing, and analyzing product data, including costs, pricing, dimensions, materials, components, and supplier details across various internal platforms.
- Manage product setup requests for ERP systems and maintain SKU information as needed.
- Navigate and fulfill task requirements in the account portal utilizing a Product Lifecycle Management (PLM) system.
- Coordinate production timelines with urgency, thoroughness, and meticulous attention to detail.
- Keep abreast of updates in client vendor guidelines to ensure compliance.
- Understand the supply chain process for direct container shipments from overseas to clients using designated portals.
- Collaborate with cross-functional teams such as Inventory Management, Imports, and Accounting.
- Work closely with compliance and quality control teams abroad to address potential quality concerns.
- Monitor private-label orders to ensure timely delivery of products according to client specifications, including direct container shipments.
- Propose strategies to enhance sales performance and identify growth opportunities.
REQUIRED SKILLS AND QUALIFICATIONS
- Advanced proficiency in Excel; strong knowledge of Microsoft Office Suite.
- Associate or Bachelor’s Degree in a relevant field.
- At least 2-3 years of experience in private label account management.
- Basic understanding of project management within the home décor sector is advantageous.
- Exceptional attention to detail and organizational capabilities.
- Strong analytical and critical thinking skills.
- Excellent verbal and written communication abilities.
- Capacity to manage multiple priorities effectively and demonstrate solid time management skills.
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