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Customer Support Specialist
2 months ago
NOT A REMOTE POSITION
The Customer Support Specialist plays a crucial role in ensuring customer satisfaction and effective communication with clients. This position is essential for maintaining the high standards of service that Athens Services is known for.
Work ScheduleMonday to Friday: 8:00 am - 5:00 pm
Rotating Saturdays: 8:00 am - 12:00 pm
- Assist clients with inquiries and provide accurate information.
- Handle customer concerns with professionalism and empathy.
- Collaborate with team members to enhance service delivery.
- Utilize technology and databases to manage customer interactions effectively.
The ideal candidate will possess strong communication skills and a commitment to delivering exceptional customer service. Experience in a call center environment is preferred but not mandatory.
