Security Officer

7 days ago


Newport, Rhode Island, United States Icts (UK) Full time

Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at ICTS (UK). As a Security Officer, you will be responsible for providing front-line customer service, reception, and security support to customers, visitors, and colleagues in one of our busiest logistics contracts.

Key Responsibilities

  • Manage access control for employees, visitors, and contractors, issuing keys, badges, etc.
  • Patrol the site on foot to gather data on activities and detect stock loss
  • Conduct bag and body searches using hand-held metal detectors
  • Screen people using walk-through scanners
  • Investigate and deal professionally with incidents
  • Respond to customer requests and queries
  • Maintain records using computer- and paper-based systems
  • Monitor CCTV and alarm systems

Requirements

  • Good IT and keyboard skills, report writing, reception, and visitor management
  • Ability to think on your feet in a dynamic, results-driven environment
  • Excellent customer service skills
  • Good organisational and administration skills
  • An excellent command of spoken and written English (other languages an advantage)
  • Computer literacy - e.g., MSWord, Excel, and bespoke mobile platforms
  • Previous security experience would be an advantage
  • Flexible team-working skills, with the ability to communicate with the client, managers, and colleagues

What We Offer

  • Full uniform and PPE
  • Flexible hours
  • Full training and progression
  • Personal Pension Scheme
  • Health Insurance Scheme
  • Discount shopping platform
  • Employee Assistance Programme
  • Cycle to Work Scheme


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