Patient Service Representative

5 days ago


Newport, Rhode Island, United States Lifespan Full time
Job Summary

The Patient Service Representative is a vital member of our healthcare team, responsible for ensuring seamless patient experiences and efficient financial processes. If you have a passion for delivering exceptional patient care and administrative support, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Oversee patient financial processes to ensure accurate and timely payments.
  • Verify patient information, referrals, and authorizations to ensure compliance with regulations.
  • Perform end-of-day batch processing, including reconciliation of patient schedules and payments.
  • Provide clerical support to the practice, including orienting new employees and maintaining quality and safety standards.
  • Protect patient confidentiality and maintain a secure work environment.
Requirements
  • Bachelor's degree in Medical Office Management or equivalent experience in a healthcare setting.
  • Two years of experience in a medical office practice, with proficiency in English and computer skills.
  • Excellent interpersonal and communication skills, with the ability to work effectively in a fast-paced environment.
  • Familiarity with medical office procedures and terminology.
Work Environment

This role requires a healthcare environment, with direct patient contact and the ability to work with medical office equipment. The ideal candidate will be able to minimize potential hazards by adhering to established safety procedures and precautions.



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