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Technical Claims Management Support Specialist

2 months ago


Carlsbad, United States Titan Innovations Full time
Support Specialist (m/f/d) for Technical Damage Management

Job Summary:

We are seeking a highly skilled Support Specialist to join our team at Titan Innovations. As a Support Specialist, you will play a critical role in our Technical Damage Management department, providing top-notch support to our clients and ensuring the smooth operation of our technical systems.

Key Responsibilities:

  • Provide exceptional support to clients, responding to their inquiries and resolving technical issues in a timely and professional manner.
  • Collaborate with our technical teams to identify and resolve technical problems, ensuring minimal downtime and maximum efficiency.
  • Develop and maintain strong relationships with clients, understanding their needs and providing tailored support solutions.
  • Stay up-to-date with industry trends and best practices, applying this knowledge to improve our technical systems and services.

Requirements:

  • Strong technical background, with experience in claims management and technical support.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
  • Proven problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer:

At Titan Innovations, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Support Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity.