Technical Support Specialist
2 days ago
Antech Diagnostics is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing remote troubleshooting and technical support to our veterinary customers.
Key Responsibilities- Diagnose and troubleshoot issues with digital radiography hardware and related software
- Provide technical support to veterinary customers via phone, email, or remote desktop
- Collaborate with internal teams to resolve complex technical issues
- Document and track customer issues using CRM software
- Develop and maintain knowledge of Sound's products and services
- Bachelor's or associate's degree in a technical field or equivalent experience
- 2 years of experience in technical support or a related field
- Strong knowledge of MS applications (Outlook, Excel, Word, PPT)
- General knowledge of Microsoft Windows 7, Windows 8, and Windows 10
- Previous experience with customer-facing ticketing systems (e.g. MS CRM, SalesForce, ServiceNOW)
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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Technical Support Specialist
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Technical Support Specialist
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Carlsbad, United States Antech Diagnostics Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Antech Diagnostics. As a key member of our support team, you will be responsible for providing remote troubleshooting and technical support to our veterinary customers.Key ResponsibilitiesDiagnose and resolve complex technical issues related to digital radiography...
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Technical Support Specialist
3 weeks ago
Carlsbad, United States Antech Diagnostics Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Antech Diagnostics. As a key member of our support team, you will be responsible for providing exceptional technical support to our veterinary customers, troubleshooting complex hardware and software issues, and ensuring seamless customer experiences.Key...
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IT Support Specialist
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Desktop Support Specialist
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Technical Claims Management Support Specialist
2 weeks ago
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IT Support Specialist II
2 weeks ago
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Quality Assurance Technical Specialist
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IT Support Specialist
3 weeks ago
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