Operations Support Specialist
1 month ago
Command Cyber Solutions is seeking a qualified Operations Support Specialist to support a Government Technical Services Project for the US DOE TRANSCOM Program.
Key Responsibilities:- Manage scheduling for T-STAR 24/7
- Develop a program for training System Operators on T-STAR
- Develop operating processes/desk guides for day-to-day monitoring and the alert notification tree
- Develop checklists for T-STAR monitoring
- Coordinate with software developers on modifications to help desk and ticket system support systems for T-STAR
- Provide input into the TRANSCOM Records Inventory Disposition Schedule (RIDS)
- Coordinate with the T-STAR system owner or designee on system maintenance schedule, and outage needs
- Coordinate testing activities with the DOE customer as requested
- Review and approve employee schedules, payroll, leave requests, travel, and training needs
- Assist with preparing management reports to the Project Manager and DOE Client (as required)
- Serve as a back-up system operator as needed
- Bachelor's degree or four (4) years of experience performing logistical support work, administration, developing procedures and processes, and technical writing skills
- Pass a pre-employment drug test and continued random drug tests
- Pass a pre-employment background check
- Pass a post-employment Federal criminal background and credit investigation; position requires a federal personal identification verification HSPD12 Badge
- Basic office work environment at government facility location
- Position requires shift flexibility to support a 24x7 operation 365 days a year
- Occasionally, project requirements may require temporary adjustment of work hours/days
- Duties are subject to change based on the needs of the customer
Command Cyber Solutions is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.
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