Patient Services Manager

1 month ago


Nashville, Tennessee, United States TouchPoint Full time
Job Overview

We are seeking a highly skilled Patient Services Manager to lead our Patient Services Team in an Acute Care setting.

Key Responsibilities
  • Develop and implement patient food services strategies based on medical direction and patient population needs.
  • Recruit, train, and develop patient service team members to ensure exceptional customer service.
  • Ensure compliance with dietary restrictions and special or modified diets to meet patient preferences.
  • Collaborate with team members to achieve patient satisfaction goals and improve overall patient experience.
  • Comply with regulatory standards, including federal, state, and accrediting agencies, while maintaining confidentiality and adhering to HIPAA regulations.
  • Participate in patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement initiatives.
Requirements
  • Associate degree with one year of work experience in food services or a related field, or a bachelor's degree in food service technology/management or a related field.
  • Certified Dietary Manager certificate, Registered Diet Technician, or Registered Dietitian, preferred.
  • Minimum of one year of experience in food service management, preferably in an acute care setting.
  • ServSafe certification, desirable.
  • Proficiency in Microsoft Office applications, electronic medical records, and diet office systems.
Benefits
  • Medical, dental, vision, and life insurance/AD.
  • Disability insurance and retirement plan.
  • Paid time off and holiday time off (varies by site/state).
  • Associate shopping program, health and wellness programs, and discount marketplace.
  • Pet insurance, commuter benefits, and employee assistance program.
  • Flexible spending accounts (FSAs).
How to Apply

Applications are accepted on an ongoing basis. TouchPoint maintains a drug-free workplace.



  • Nashville, Tennessee, United States Compass Group USA Full time

    Job Summary: We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting. The ideal candidate will have experience in food services or a related field and be able to establish goals and oversee implementation of patient food services needs based upon medical direction and patient population.Key Responsibilities: •...


  • Nashville, Tennessee, United States The Patient Engagement Center Full time

    Job OverviewWe are seeking a highly motivated and empathetic Medical Customer Experience Representative to join our dynamic team at the Patient Engagement Center of Excellence. As a key member of our team, you will play a vital role in engaging patients suffering from Painful Diabetic Neuropathy and scheduling them for treatment at our medical practice...


  • Nashville, Tennessee, United States Tennessee Oncology Full time

    Tennessee Oncology is a leading community-based cancer care specialist with a network of physicians and locations across the country. As a Patient Services Coordinator, you will play a vital role in providing high-quality cancer care and clinical research to patients in their community.Job Description:The Patient Services Coordinator provides total medical...


  • Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Vanderbilt University Medical Center. As a Patient Service Coordinator, you will be responsible for providing exceptional customer service to our patients and families, while also ensuring the smooth operation of our front desk area.Key...


  • Nashville, Tennessee, United States Tennessee Oncology Full time

    Job Title: Patient Services CoordinatorTennessee Oncology, a leading cancer care specialist, is seeking a highly motivated and detail-oriented Patient Services Coordinator to join our team. As a key member of our clinical team, you will provide exceptional support to our patients and physicians, ensuring seamless coordination of medical services.Key...


  • Nashville, Tennessee, United States Vanderbilt Health Full time

    Discover Vanderbilt University Medical Center:Vanderbilt Health is a world-renowned medical center that offers a unique opportunity to make a difference in the lives of patients and their families. As a Pediatric Patient Care Services Manager, you will be part of a team that is dedicated to providing exceptional care and service to our patients.Job...

  • Patient Service Lead

    4 weeks ago


    Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job Summary: We are seeking a skilled Patient Service Lead to join our team at Vanderbilt University Medical Center. As a key member of our patient services team, you will be responsible for leading, monitoring, and auditing all activities related to patient meal service on nursing units.Key Responsibilities:Monitor compliance with quality standards and...


  • Nashville, Tennessee, United States Radiology Partners Full time

    Job Summary We are seeking a highly organized and customer-focused Patient Service Representative to join our team at Radiology Partners. As a Patient Service Representative, you will be responsible for greeting patients, scheduling appointments, registering for procedures, and maintaining medical records. Ideal candidates will have a strong organizational...

  • Patient Service Lead

    4 weeks ago


    Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    At Vanderbilt University Medical Center, we are seeking a skilled Patient Service Lead to join our team. As a key member of our patient meal service team, you will be responsible for leading, monitoring, and auditing all activities on nursing units. You will administer established policies and procedures to ensure efficient and effective operations,...


  • Nashville, Tennessee, United States Vanderbilt Health Full time

    Discover Vanderbilt University Medical Center:Vanderbilt Health is a leading academic medical center that provides comprehensive patient care, education, and research opportunities. As a Pediatric Patient Care Services Manager, you will play a critical role in leading a team of healthcare professionals to deliver high-quality patient care and services.Job...


  • Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    About Vanderbilt University Medical Center:Vanderbilt University Medical Center is a world-renowned institution dedicated to advancing health and wellness through innovative programs in patient care, education, and research. Our mission is to provide exceptional care to our patients, foster a culture of excellence, and promote a diverse and inclusive...

  • Restaurant Manager

    1 month ago


    Nashville, Tennessee, United States First Meridian Services Full time

    Job OpportunityFirst Meridian Services, a leading airport hospitality group, is seeking an experienced and organized Full Service Restaurant Manager to join our team.Key Responsibilities:Ensure exceptional guest service and respond to complaints promptly.Schedule labor effectively to meet business needs and control labor costs.Manage financial and...


  • Nashville, Tennessee, United States Meharry Medical College Full time

    As a key member of the Meharry Medical College team, the Patient Service Representative will be responsible for delivering exceptional patient care and administrative support in a fast-paced medical setting. Responsibilities include scheduling appointments, registering new patients, and managing patient flow to ensure a smooth and efficient...

  • Clinical Liaison

    4 weeks ago


    Nashville, Tennessee, United States BrightSpring Health Services Full time

    About the RoleWe are seeking a highly skilled Clinical Liaison to join our team at Amerita. As a Clinical Liaison, you will play a critical role in maintaining our existing customer base, promoting new referral opportunities, and coordinating a smooth transition of care for patients from the hospital to the home setting.Key ResponsibilitiesManage daily and...


  • Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    About This RoleVanderbilt University Medical Center is seeking a highly skilled Patient Service Specialist to join our team.This individual will provide exceptional patient care and support, working closely with our healthcare team to ensure seamless patient experiences.Key ResponsibilitiesConduct patient check-in and check-out, ensuring accurate and timely...

  • Service Manager

    1 month ago


    Nashville, Tennessee, United States Mazzella Service Full time

    Job OverviewMazzella Service is seeking a highly skilled Service Manager to oversee the operation of our crane service business. As a key member of our team, you will be responsible for ensuring the branch meets company sales and budget objectives through field productivity, scheduling, and cost control.The ideal candidate will have 4 years of experience in...


  • Nashville, Tennessee, United States MTSS Full time

    Job OverviewThe Patient Services Representative III-Floater represents the face of MTSS to patients who come in for their health routine or life-defining health decisions. This role draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.Key ResponsibilitiesDraw quality blood...


  • Nashville, Tennessee, United States Ascension Full time

    Job SummaryAscension Saint Thomas is seeking a highly skilled and experienced Cardiac Service Line Manager to lead our Cardiac Service line, including the Electrophysiology Lab, Cardiac Catheterization Lab, Procedural Care Unit, Interventional Radiology, Echocardiology, Nuclear Medicine, Non-Invasive Stress and EKG. The ideal candidate will have a strong...


  • Nashville, Tennessee, United States Dollar General Full time

    As a key member of the Dollar General IT team, you will oversee the management of our IT products and services, ensuring seamless delivery and support to our customers. Your responsibilities will include:Service Catalog Management: Develop and maintain a comprehensive catalog of services, defining the operational scope of IT Operations and Services to...


  • Nashville, Tennessee, United States Veterans Affairs, Veterans Health Administration Full time

    Job SummaryThe Supervisory Patient Representative position is located in the Patient Advocate Office, Veteran Experience Service, and reports to the Supervisory Health System Specialist. The primary purpose of this role is to serve as a first-level supervisor, providing planning, directing, organizing, and exercising control over nonsupervisory employees...