Healthcare Solutions Specialist

2 weeks ago

Orlando, Florida, United States VaxCare Full time

ABOUT VAXCARE

VaxCare is a comprehensive solution designed to enhance immunization rates and optimize the profitability of vaccine programs. We simplify a complex and fragmented system by integrating supply, management, and revenue, all centered around our user-friendly digital platform. Our team thrives on addressing challenges with an analytical approach and is continually seeking innovative ways to develop tools and solutions that support our mission of empowering healthcare providers to deliver exceptional care.

POSITION OVERVIEW

The Healthcare Solutions Specialist role is a dynamic position that offers individuals exposure to various operational departments within VaxCare. This role involves several multi-month rotations across different teams, aimed at fostering a robust understanding of VaxCare's operational framework and Core Values, as well as our partners and technology. This experience allows employees to witness how our Core Values are embodied in daily operations. Through extended engagement with diverse departments (with rotations lasting between 3 to 5 months), employees can discover a career trajectory that aligns with their skills and interests while developing new competencies and forging essential relationships to advance their career paths.

ROLE EXPECTATIONS

We believe that the most effective way to learn about VaxCare is through direct interaction with our Partners. Many rotations for the Healthcare Solutions Specialist involve training on resolving Partner inquiries, followed by opportunities to apply this newly acquired knowledge in real-world partner interactions. Individuals in this role are expected to exemplify VaxCare's Core Values consistently while achieving the performance objectives and SMART goals set at the beginning of each rotation. Rotations may include, but are not limited to, the following teams:

  • Customer Care Generalist Team: This team provides support for incoming inquiries via phone, chat, and email, addressing a wide range of partner questions. This initial rotation emphasizes learning and includes several weeks of training interspersed with practical application of acquired knowledge.
  • Customer Care Inventory Team: This rotation focuses on resolving inventory-specific inquiries from partners through various communication channels. It offers foundational insights into VaxCare's inventory processes, which are a key aspect of our value proposition.
  • Customer Care Payments Team: Participants in this rotation address payment-related inquiries from partners, gaining introductory knowledge of VaxCare's payment processes, including billing, eligibility responses, and partner compensation.
  • Customer Care Platform & Interfaces Team: This team resolves technology-related inquiries from partners, providing an introductory understanding of VaxCare's technology, including Hubs, Mobile Hubs, and the Partners Portal, as well as Electronic Medical Records (EMR) Integrations.
  • The Hub Team: The Hub is a critical tool for our Partners to manage their vaccine processes. This rotation offers in-depth exposure to all aspects of the Hub, which is fundamental to our operations.
  • The Inventory Management Team: Building on knowledge from the Customer Care Inventory rotation, this team delves into back-office operations related to inventory processes, including returns, order exceptions, and inventory reconciliations.
  • Revenue Cycle Management Team: This rotation expands on the Customer Care Payments knowledge by providing insights into back-office operations that support VaxCare's payment processes, including patient billing and collections.

QUALIFICATIONS

While candidates must demonstrate a strong ability to learn and apply complex information, personal attributes are of greater importance than previous work experience. The ideal candidate embodies VaxCare's Core Values (VaxCare-ness, Belief in Something Bigger than Ourselves, Humility as a Posture of Learning, and Adaptability & Embracing Change) in all aspects of life. They understand that life is a journey and seek to maximize every step along the way. In addition to the above, the ideal candidate:

  • Believes that attitude and effort are crucial to success.
  • Exhibits exceptional resourcefulness.
  • Is confident yet possesses a high degree of humility and kindness.
  • Is motivated to help others improve and takes the initiative to do so.
  • Maintains a positive, can-do mindset supported by a strong work ethic.
  • Possesses excellent interpersonal skills.
  • Demonstrates professionalism in all interactions.

  • Healthcare IT Solutions Specialist

    5 days ago

    Orlando, Florida, United States ClinDCast LLC Full time

    Job Title: Healthcare IT EngineerCompany Overview: Clindcast LLC is a leading healthcare technology company that specializes in innovative solutions for clinical communication and collaboration. Our mission is to improve patient care outcomes by providing healthcare professionals with cutting-edge tools that streamline communication and enhance operational...

  • Healthcare Solutions Specialist

    2 weeks ago

    Orlando, Florida, United States VaxCare Full time

    ABOUT VAXCAREVaxCare is a comprehensive solution designed to enhance immunization rates and optimize the profitability of vaccine programs. We simplify and clarify a complex and fragmented system by integrating supply, management, and revenue, all centered around our user-friendly digital platform. Our team thrives on addressing challenges with analytical...

  • Healthcare IT Specialist

    1 week ago

    Orlando, Florida, United States ClinDCast LLC Full time

    Company Overview:ClinDCast LLC is a leading healthcare technology company that focuses on innovative solutions for clinical communication and collaboration, aiming to enhance patient care outcomes by providing cutting-edge tools for healthcare professionals.Job Summary:We are seeking a skilled Healthcare IT Specialist to join our team in a dynamic and...

  • Customer Solutions Expert

    3 days ago

    Orlando, Florida, United States ES Solutions Firm Full time

    Job Description**About ES Solutions Firm**ES Solutions Firm is a leading provider of technology and communications services, connecting clients with their target audiences and generating revenue through reliable brand advertising and client-facing solutions.**Job Summary**We are seeking a dedicated Customer Solutions Specialist to join our diverse team of...

  • Healthcare Billing and Coding Specialist

    1 week ago

    Orlando, Florida, United States CENTRAL TEC SERVICE INC Full time

    Position Available: Healthcare Billing and Coding Specialist at CENTRAL TEC SERVICE INCAre you meticulous and skilled in the field of medical coding? We are seeking a Healthcare Billing and Coding Specialist to contribute to our operations at CENTRAL TEC SERVICE INC. In this position, you will be tasked with ensuring a thorough understanding of CPT-4 codes,...

  • In-Plant Solutions Specialist

    2 months ago

    Orlando, Florida, United States MSC Industrial Supply Co. Full time

    BRIEF POSITION SUMMARY:The In-Plant Solutions Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order...

  • Client Solutions Specialist

    1 week ago

    Orlando, Florida, United States Globe Life Liberty National Division- Carter Agencies Full time

    Job DescriptionPosition Overview:We are looking for a driven individual to take on the role of Client Solutions Specialist. The successful candidate will play a key role in enhancing our sales initiatives by identifying new business opportunities and nurturing relationships with current clients. This role encompasses a mix of external sales, business growth,...

  • Healthcare Solutions Specialist

    9 hours ago

    Orlando, Florida, United States Solis Health Plans Full time

    Job SummaryWe are seeking a highly motivated and experienced Medicare Sales Representative to join our team at Solis Health Plans. As a key member of our sales team, you will be responsible for advising Medicare beneficiaries on our plan benefits and ensuring a seamless enrollment process.Key ResponsibilitiesConduct compliant sales presentations to enroll...

  • Solutions Specialist

    4 weeks ago

    Orlando, Florida, United States Old Dominion Freight Line Full time

    Join our team at Old DominionWe are looking for a Solutions Specialist to be a key player in obtaining profitable freight in a designated territory. This role requires providing top-notch customer service, building relationships, and exceeding expectations. The ideal candidate will have at least 2 years of experience in Business to Business sales or...

  • Healthcare Support Specialist

    2 weeks ago

    Orlando, Florida, United States Nemours Children\'s Health Full time

    Healthcare Support Specialist (Full-Time)Nemours Children's Health is seeking a committed Healthcare Support Specialist to become part of their Medically Complex team. This organization is dedicated to delivering exceptional care to children across the region.The Healthcare Support Specialist will be instrumental in enhancing patient experiences by acting as...

  • Healthcare Education Specialist

    1 week ago

    Orlando, Florida, United States Inizio Engage Full time

    About Inizio EngageInizio Engage is a strategic partner in the healthcare sector, specializing in commercial and creative engagement solutions. Our dedicated global team combines local expertise with a diverse skill set, leveraging data, science, and technology to create tailored engagement strategies that enhance interactions with patients, payers, and...

  • Healthcare Support Specialist

    7 days ago

    Orlando, Florida, United States Nemours Children\'s Health Full time

    Healthcare Support Specialist (Full-Time)Nemours Children's Health is seeking a dedicated Healthcare Support Specialist to join their Medically Complex team. The organization is a leading provider of high-quality care to children in Central Florida and beyond.The Healthcare Support Specialist will play a crucial role in patient care by serving as a liaison...

  • Insurance Agent

    5 days ago

    Orlando, Florida, United States ValorVIP Full time

    Job Title: Insurance Agent - Healthcare SpecialistJob Type: Full-TimeLocation: Onsite, Orlando, FLAbout Us: ValorVIP is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a...

  • Credentialing Specialist

    5 days ago

    Orlando, Florida, United States Loyal Source Government Services Full time

    Job SummaryThe Credentialing Specialist plays a critical role in the credentialing department, responsible for facilitating the timely completion and delivery of credentialing files, as well as maintaining databases used for tracking and storing credentials.Key ResponsibilitiesMaintain active status for all providers by successfully completing initial and...

  • Healthcare AI Solutions Intern

    2 weeks ago

    Orlando, Florida, United States Soar Tech Full time

    Company Overview:At SoarTech, we specialize in the advancement of artificial intelligence (AI) that emulates human reasoning to streamline complex tasks, enhance human-machine interactions, and simulate human behaviors.Our Core Philosophy:We believe in augmenting human capabilities rather than replacing them, adopting a top-down approach in our...

  • Healthcare Business Acquisition Specialist

    1 week ago

    Orlando, Florida, United States Xite Realty Full time

    Job OverviewXite Realty is a dynamic brokerage firm dedicated to serving the unique needs of healthcare professionals and organizations. We are currently seeking a driven and experienced individual to take on a pivotal role in business development.QualificationsThe ideal candidate will possess a strong background in business brokerage and mergers &...

  • Healthcare AI Solutions Intern

    2 weeks ago

    Orlando, Florida, United States Soar Tech Full time

    Company Overview:At SoarTech, we are dedicated to pioneering artificial intelligence (AI) that emulates human reasoning to streamline complex tasks, enhance human-machine interactions, and simulate human behaviors.Our Core Philosophy:We believe in augmenting human capabilities rather than replacing them, adopting a top-down approach in our processes, and...

  • Insurance Agent

    5 days ago

    Orlando, Florida, United States MCI Military Recruitment Full time

    Job Title: Insurance Agent - Healthcare SpecialistJob Type: Full-TimeLocation: Onsite, Orlando, FLAbout MCI Military Recruitment:MCI Military Recruitment is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation,...

  • Healthcare Analytics Specialist

    2 weeks ago

    Orlando, Florida, United States AssistRx Full time

    Data Quality SpecialistWelcome to AssistRx, Inc., an Equal Opportunity Employer that emphasizes diversity and inclusion within the workplace. We are currently in search of a Data Quality Specialist to enhance our dynamic team. In this capacity, you will be tasked with acquiring, managing, and analyzing data to guarantee that high-quality information is...

  • Healthcare Analytics Specialist

    2 weeks ago

    Orlando, Florida, United States AssistRx Full time

    Data Quality SpecialistWelcome to AssistRx, Inc., an Equal Opportunity Employer that emphasizes diversity and inclusion within the workplace. We are currently in search of a Data Quality Specialist to become a vital part of our innovative team. In this position, you will be tasked with acquiring, managing, and analyzing data to guarantee that high-quality...