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Insurance Agent
2 months ago
Job Type: Full-Time
Location: Onsite, Orlando, FL
About Us: ValorVIP is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
Job Summary: We are seeking an onsite Insurance Agent (Healthcare Specialist) who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs. Please note that a valid health license is required for this position.
Responsibilities:
- Provide information to customers about various healthcare options and insurance policies.
- Help customers choose the appropriate insurance policy that fits their needs.
- Engage with customers to understand their requirements and provide relevant solutions.
- Ensure that all activities and advice comply with insurance regulations and company policies.
- Deliver high-quality service to ensure customer satisfaction and retention.
- Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions.
- Maintain accurate and up-to-date customer information and documentation.
- Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers.
- Promote various insurance products and services to meet sales targets and business objectives.
- Resolve any concerns that customers may have with their insurance policies.
- Work closely with other team members and departments to ensure a cohesive approach to customer service and policy management.
- Participate in ongoing training and professional development to maintain licensure and improve skills.
Requirements:
- A wired Ethernet connection with at least 20 Mbps download and 10 Mbps upload speeds.
- Two 21 monitors are needed.
- A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic is required.
- Wireless connections, including encrypted ones, are not allowed for accessing the clients Work at Home systems.
- You must provide your own headset.
What We Offer:
We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.
Physical Requirements:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
Conditions of Employment:
- Must be authorized to work in the country where the job is based.
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
- Must be willing to submit to drug screening.
