Senior Operations Manager

2 weeks ago


Granville, Ohio, United States BJ's Wholesale Club Full time
Job Summary

The Person in Charge is a key leadership role at BJ's Wholesale Club, responsible for driving club performance and delivering a positive service experience to members. This role requires strong leadership and communication skills, as well as the ability to manage multiple priorities and make sound decisions.

Key Responsibilities
  • Lead and manage a team of team members to achieve business objectives and deliver exceptional member service.
  • Develop and implement strategies to drive club performance, including sales growth, member engagement, and operational efficiency.
  • Collaborate with cross-functional teams to achieve business objectives and resolve issues.
  • Manage and maintain accurate records and reports to track club performance and member engagement.
  • Ensure compliance with company policies and procedures, as well as regulatory requirements.
Requirements
  • Previous retail experience in a leadership role, preferably in a wholesale or membership-based environment.
  • Strong leadership and communication skills, with the ability to motivate and develop team members.
  • Ability to analyze data and make sound business decisions.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Working Conditions

The Person in Charge will work in a fast-paced retail environment, with frequent exposure to temperature extremes and loud noises. The role requires regular, predictable attendance and the ability to work a variety of shifts, including evenings and weekends.

Compensation Range: $21.00 - $30.00 per hour, depending on experience and qualifications.



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