E-Commerce Operations Supervisor
2 weeks ago
Job Overview
The E-Commerce Operations Supervisor plays a crucial role in managing and directing the daily functions of the e-commerce sector at Goodwill South Florida. This position is integral to enhancing the growth of our online business, directly impacting revenue that supports our mission of providing employment opportunities and training for individuals facing various challenges in the workforce.
Key Responsibilities
- Oversee the operational aspects of e-commerce activities, ensuring effective fulfillment, warehousing, distribution, and customer service.
- Focus on optimizing performance across online platforms, including GoodwillFinds, Shop Goodwill, eBay, and Amazon.
Qualifications
- A Bachelor's degree in Business Administration or a related discipline is preferred, or at least 4+ years of relevant experience in a similar role.
- Comprehensive understanding of fulfillment, warehousing, distribution, and e-commerce operations.
- Minimum of 5 years in a managerial position.
- High proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint; familiarity with MS Teams is advantageous.
- Excellent written and verbal communication skills, with the ability to convey information clearly at all organizational levels.
- Capacity to manage multiple tasks in a dynamic and fast-paced environment.
- Strong analytical and problem-solving abilities.
- Collaborative team player with exceptional organizational skills.
- Bilingual proficiency in English and Spanish is a plus.
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