Marketing Operations Supervisor

5 days ago

Cleveland, Ohio, United States Centers Full time
Job Title: Graduate Supervisor

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. As a Graduate Supervisor, you will play a key role in helping to supervise day-to-day marketing operations and develop plans and designs for marketing initiatives.

Key Responsibilities
  • Supervise and train staff, including monitoring deadlines, providing guidance and direction, and addressing disciplinary infractions.
  • Assist with design, video, social media, and other marketing disciplines as skills and interest dictate.
  • Work with the Coordinator of Marketing & Advertising to develop multi-platform marketing campaigns and strategies.
  • Assist with the annual budget, including preparation, forecasting, and monitoring of expense and revenue.
  • Create and enforce administrative policies and procedures related to Marketing & Advertising.
Administrative and Site-Specific Responsibilities
  • Collaborate with other Marketing staff and department staff to increase efficiencies.
  • Continually build understanding of the CSU Rec Center brand and uphold its standards and guidelines.
  • Demonstrate and utilize strong and professional communication skills, including email and in-person correspondences.
Special Event Planning and Coordination
  • Exemplify and train staff on Marketing expectations and risk management.
  • Coordinate and implement marketing materials within the Recreation Center, across the CSU campus, and surrounding community area.
  • Program/Plan one special event each academic year.
  • Serve on Special Event Sub-Committees as assigned.
  • Take an active role in facility initiative(s) outside of the Marketing department.
  • Evening/weekend work responsibilities as needed.
  • Other duties as assigned pertaining to the functions of the Marketing department.
Qualifications and Competencies

Minimum Requirements:

  • Bachelor's degree in Marketing, Graphic Design, Advertising, Sports Administration, Exercise Science or Higher Education or closely related field.
  • Acceptance into the College of Graduate Studies at Cleveland State University.
  • Certification in ARC CPR/AED/First Aid for the Professional Rescuer (provided) or equivalent certification.
  • Certification in ARC CPR/AED/First Aid for the Professional Rescuer Instructor (provided).
  • One year of undergraduate experience in campus recreation and knowledge of basic practices in recreational sports.
  • Leadership and supervisory abilities of undergraduate students and interns.
  • Ability to work independently and as a part of a professional team that collaborates effectively with colleagues.
  • Ability to thrive in an environment that values entrepreneurial spirit, high expectations, accountability, and balanced lifestyles.
  • 20-30 hours/week
Technical and Professional Competencies

Technical Competencies:

  • Some knowledge of HR theories and best practices in recruitment and staff development.
  • Basic accounting knowledge; capability of understanding budgets.
  • Proficiency with Microsoft Office.
  • Knowledge/proficiency with common social media platforms and marketing practices.
  • Proficiency with Adobe design software (Indesign, Illustrator, Photoshop, Dreamweaver).
  • Web design, web coding, and/or general web development.
  • Photography and videography recording and editing experience.

Professional Competencies:

  • Creativity, adaptability, analytical & critical thinking, initiative & motivation, planning & project management, decision making & judgment, business acumen, customer service, teamwork, diversity awareness, interpersonal relationships, communication, integrity, leadership, long-term focus, organizational learning & change management.
Work Environment and Physical Demands

Work Environment:

  • Office environment/fitness center environment
  • Non-smoking environment
  • Moderate to loud noise at times
  • Occasional evening or weekend work

Physical Demands:

  • Sitting at desk or table for at least 70% of the work day
  • Walking or working with facilities 30% of the work day
  • Repetitive wrist, hand, or finger movement (while operating computer equipment)
  • Occasional bending, stooping
  • Eye-hand coordination (keyboard typing)
  • Hearing and talking

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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