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Office Operations Supervisor

2 months ago

Cleveland, Ohio, United States Your Hiring Coaches Full time
Office Operations Supervisor - Elevate Your Career in a Leading Medical Practice

Are you an exceptional Leader with a talent for orchestrating seamless operations? Do you have a commitment to delivering outstanding service within a healthcare environment? If this resonates with you, the Office Operations Supervisor role at Your Hiring Coaches may be the ideal opportunity for you.

About Your Hiring Coaches: We are a dynamic medical practice dedicated to clinical excellence, innovative solutions, and providing comprehensive, compassionate family care for over three decades. Our practice flourishes on the trust established with our families, and we aim to be a vital resource and trusted partner throughout our patients' journeys. We believe in kindness, service, and quality, and we seek a Leader who embodies these principles.

The Role: As the Office Operations Supervisor, you will be the driving force behind our office's efficiency. You will manage the front office team, ensuring that operations run smoothly and effectively. Your leadership will be essential in overseeing scheduling, payroll approvals, and compliance with regulatory standards. Additionally, you will supervise the management of electronic health records, assist with insurance processes, and ensure meticulous handling of billing tasks.

Key Responsibilities:
  • Staff Management: Develop schedules, oversee payroll processes, and authorize overtime as needed.
  • Patient Records Oversight: Ensure the accurate creation and management of electronic health records.
  • Office Procedure Enhancement: Regularly review and improve office procedures for optimal efficiency.
  • Billing Assistance: Support the team with insurance authorizations and billing processes.
  • Provider Schedule Management: Effectively manage the schedules of healthcare providers.
  • Compliance Assurance: Maintain the highest standards of regulatory compliance.
  • Reception Support: Provide assistance with front desk responsibilities as required.
Requirements:
  • Educational Qualifications: A Bachelor's degree in healthcare administration, business administration, or a related field is preferred. An Associate's degree with relevant experience may also be considered.
  • Professional Experience: Significant experience in a medical office setting, particularly in a supervisory capacity, is essential. Experience managing a team of over 20 individuals is required.
  • Essential Skills: Proficiency in medical terminology, basic computer skills, and strong organizational capabilities are necessary.
The Ideal Candidate: You are a Leader who prioritizes kindness, service, and quality. You excel in team management and mentorship, fostering a culture of excellence and compassion. Your background in a medical office environment, combined with your ability to multitask effectively, makes you a valuable addition to our team.

Why Join Us? At Your Hiring Coaches, we are more than just a workplace; we are a family. We value exceptional service and the relationships we cultivate with our families and colleagues. We are committed to continuous learning and development, ensuring that our team members thrive both personally and professionally.

If you are ready to lead with kindness, service, and quality, and to make a meaningful impact in the lives of patients and their families, we invite you to explore this opportunity with us. Join Your Hiring Coaches and become a Leader in a practice that values excellence and compassion.