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Office Operations Supervisor

2 months ago

Cleveland, Ohio, United States Cameron Craig Group Full time

Office Operations Supervisor - Join a Leading Healthcare Organization

Are you an exceptional Leader with a talent for ensuring seamless operations? Do you have a dedication to delivering outstanding service within a healthcare environment? If so, you may be the ideal candidate for the Office Operations Supervisor role that Cameron Craig Group is seeking to fill.

About Our Client: Our client is a dynamic healthcare organization that has been dedicated to clinical excellence, innovative practices, and providing comprehensive, compassionate care for families for many years. They pride themselves on the trust established with their patients and aim to be a vital resource and reliable partner throughout their patients' journeys. Their core values include kindness, service, and quality, and they are in search of a Leader who embodies these principles.

The Role: As the Office Operations Supervisor, you will be the driving force behind the operational efficiency of our client's office. You will manage the front office team, ensuring that all processes function smoothly. Your responsibilities will include creating staff schedules, overseeing payroll, and ensuring compliance with relevant regulations. Additionally, you will supervise the management of electronic health records, assist with insurance processes, and ensure that every detail is meticulously handled.

Key Responsibilities:

  • Staff Management: Develop and oversee staff schedules, manage payroll, and authorize overtime as necessary.
  • Patient Records Oversight: Supervise the creation and maintenance of electronic health records, ensuring accuracy and timeliness.
  • Process Improvement: Continuously evaluate and enhance office procedures to promote efficiency.
  • Billing Assistance: Support the team with insurance authorizations and billing processes to ensure smooth operations.
  • Provider Schedule Management: Ensure effective management of provider schedules.
  • Compliance Assurance: Maintain the highest standards of compliance with regulations and internal policies.
  • Reception Support: Provide assistance with front desk operations as needed.

Requirements:

  • Educational Background: A Bachelor's degree in healthcare administration, business administration, or a related field is preferred. An Associate's degree with relevant experience may also be considered.
  • Experience: Previous experience in a healthcare setting, particularly in a supervisory capacity, is essential. Experience managing a team of over 20 individuals is required.
  • Skills: Proficiency in medical terminology, basic computer skills, and strong organizational capabilities are necessary.

The Ideal Candidate: You are a Leader who prioritizes kindness, service, and quality. You excel in team management and mentorship, fostering a culture of excellence and compassion. Your background in a healthcare setting, combined with your ability to manage multiple tasks effectively, positions you as a valuable asset to our client's organization.

Why Join Us? Our client is more than just a workplace; they are a community. They emphasize exceptional service and the relationships built with patients and colleagues. They are committed to ongoing learning and development, ensuring that their team members flourish both personally and professionally.

If you are ready to lead with compassion, service, and quality, and to make a meaningful impact in the lives of patients and their families, we encourage you to consider this opportunity. Join our client and become a Leader in a practice that values excellence and compassion.