Medical Office Coordinator

1 day ago


Phoenix, Arizona, United States Staffing Proxy Full time
Job OverviewStaffing Proxy is seeking a highly skilled Patient Care Coordinator to join our team at Applied Hearing Solutions. This role is a crucial part of our daily operations, and we're looking for someone who can provide exceptional patient care and administrative support.

Key Responsibilities:
Phone Line Management:
  • Manage multiple phone lines and ensure all calls are handled efficiently and professionally.
  • Schedule appointments, follow-ups, and manage patient inquiries.
Patient Engagement:
  • Engage with patients to understand their hearing needs and build strong rapport.
  • Provide detailed information about hearing aid options and the benefits of choosing our clinic.
  • Greet and check in patients, ensuring they feel comfortable and informed about their visit.

Objection Handling:

  • Resolve patient concerns effectively while highlighting the benefits of exceptional service.
  • Address common objections and provide clear, concise information to alleviate concerns.
  • Communicate confidently about our clinic's offerings to help patients make informed decisions.

New Patient Acquisition:

  • Encourage patients to choose our clinic by emphasizing superior quality and personalized service.
  • Respond to and follow up on potential new patient inquiries to convert them into appointments.

Administrative Duties:

  • Oversee scheduling, inventory management, payments, and maintain accurate patient records.
  • Ensure high standards of patient service and smooth operational flow.
  • Assist with office organization, manage supplies, and provide support to audiologists and clinical staff.

Coordination of Care:

  • Act as a liaison between patients and clinical staff, ensuring seamless communication regarding appointments, test results, and treatment plans.
  • Help manage patient expectations by providing accurate information about timelines, procedures, and follow-up care.

Problem-Solving Excellence:

  • This role involves handling various challenges that require quick thinking and creative solutions. The ability to manage complex patient inquiries, resolve scheduling conflicts, and address unforeseen issues will be crucial in ensuring smooth clinic operations and patient satisfaction.

Requirements
  • High School Diploma or equivalent; further education is a plus.
  • 5-7 years of customer service experience, preferably in a medical or healthcare setting.
  • 2-3 years of experience in a medical environment preferred.
  • Strong communication, organizational, and problem-solving skills.
  • Proficiency in Microsoft Office and general internet applications.
  • Ability to multitask and manage time effectively.


Benefits
  • Healthcare benefits (Medical and Dental)
  • Matching retirement plan
  • Paid time off and holidays


Company DescriptionStaffing Proxy is a Recruiting and HR agency specializing in the hearing healthcare industry. Our mission is to help every employer become an Employer of Choice (EoC) while building lasting connections between exceptional employers and the industry's brightest minds.

  • Phoenix, Arizona, United States Premier Medical Integration LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Premier Medical Integration LLC. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team.Responsibilities include:Answering phones and greeting...


  • Phoenix, Arizona, United States LHH Recruitment Solutions Full time

    Job SummaryLHH Recruitment Solutions is seeking a highly skilled Medical Front Office Coordinator to join our team in Phoenix, AZ. As a Medical Front Office Coordinator, you will provide exceptional customer service to patients, colleagues, and referral sources by coordinating and administering front office activities.This is a full-time, in-office position,...


  • Phoenix, Arizona, United States Tenet Healthcare Full time

    Job Summary: We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Tenet Healthcare. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.Key Responsibilities:Adhere to and support the mission, purpose, philosophy,...


  • Phoenix, Arizona, United States HonorHealth Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at HonorHealth. As a Medical Office Coordinator, you will be responsible for admitting clients to the hospital, collecting information and deposits, completing forms and obtaining signatures, scanning ID cards/documents, and updating ADT systems.Key...


  • Phoenix, Arizona, United States Motion Recruitment Full time

    Medical Administrative Assistant OpportunityWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to provide administrative support to our nursing staff in Phoenix, AZ.This is a 1-year W2 contract with the possibility of conversion or extension.The ideal candidate will have 1 year of medical administrative experience and...


  • Phoenix, Arizona, United States SCA Health Full time

    Medical Office Coordinator RoleAt SCA Health, we are seeking a highly skilled Medical Office Coordinator to join our team. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our medical office.ResponsibilitiesOversee the daily activities of the on-site business office, including insurance verification,...


  • Phoenix, Arizona, United States Ajilon Full time

    Medical Front Office Job Description at Ajilon **Key Responsibilities:** * Answer phones and assist patients in a professional manner * Verify insurance and create patient charts for new patients * Schedule appointments and reschedule as needed * Document patient information within the Electronic Medical Record (EMR) system **Additional...


  • Phoenix, Arizona, United States Center for Orthopedic and Research Excel Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Scheduler to join our team at the Center for Orthopedic and Research Excel. As a Medical Office Scheduler, you will play a critical role in ensuring the smooth operation of our clinic by scheduling appointments, managing patient information, and providing exceptional customer...


  • Phoenix, Arizona, United States Ajilon Full time

    Ajilon **Job Summary** We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team. **Key Responsibilities:** * Answer all phones and route them properly * Check emails and delegate requests to the proper inbox * Schedule closings on the phone and in person * Greet everyone who comes into the office * Communicate with...


  • Phoenix, Arizona, United States Motion Recruitment Full time

    Medical Administrative AssistantOur client, a leading financial enterprise, is seeking a highly skilled Medical Administrative Assistant to provide exceptional support to their nursing staff in Phoenix, AZ.This is a 1-year W2 contract opportunity with potential for conversion or extension.The successful candidate will work on-site (Monday-Friday) in Phoenix,...


  • Phoenix, Arizona, United States Ajilon Full time

    Ajilon **Job Summary** We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team. **Key Responsibilities:** * Answer all phones and route them properly * Check emails and delegate requests to the proper inbox * Schedule closings on the phone and in person * Greet everyone who comes into the office * Communicate with...


  • Phoenix, Arizona, United States SCA Health Full time

    Medical Office Coordinator Job DescriptionAt SCA Health, we are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will be responsible for overseeing the day-to-day operations of our medical office, ensuring that all administrative tasks are completed efficiently and...


  • Phoenix, Arizona, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly skilled and experienced Healthcare Customer Service Representative to join our dynamic team at LHH Recruitment Solutions. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesGreet and check in patients, ensuring a smooth and efficient...


  • Phoenix, Arizona, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Front Office Coordinator to join our team at LHH Recruitment Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key Responsibilities: Greet patients and families upon arrival and check them in for...


  • Phoenix, Arizona, United States Interim HealthCare of Gilbert, AZ Full time

    Medical Office Receptionist Role **Job Summary:** We are seeking a highly organized and detail-oriented Medical Office Receptionist to join our team at InterimHealthCare of Gilbert, AZ. As a Medical Office Receptionist, you will play a vital role in ensuring the smooth operation of our medical office by providing exceptional patient care and administrative...


  • Phoenix, Arizona, United States Medix Full time

    Medical Front Office RepresentativeMedix Healthcare is seeking a highly organized and detail-oriented Medical Front Office Representative to join our team.Key Responsibilities:Check patients in and out efficientlySchedule appointments and manage waitlistsProcess insurance and copaysGreet patients and manage the waiting areaHandle inbound and outbound...


  • Phoenix, Arizona, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly skilled and organized Medical Office Admin to join our team at LHH Recruitment Solutions. As a Medical Office Admin, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesManage patient check-in and check-out processes, including scheduling,...


  • Phoenix, Arizona, United States Interim HealthCare of Gilbert, AZ Full time

    Medical Office Receptionist Role **Job Summary:** We are seeking a highly organized and detail-oriented Medical Office Receptionist to support the daily operations of our practice. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support. **Key Responsibilities:** • Greet patients and...


  • Phoenix, Arizona, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly skilled and organized Medical Office Administrator to join our team at LHH Recruitment Solutions. As a Medical Office Administrator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesManage patient check-in and check-out processes, including...


  • Phoenix, Arizona, United States Nationwide Vision Full time

    Job SummaryNationwide Vision is seeking a highly skilled and detail-oriented Patient Service Representative to join our team at our Phoenix Medical Center. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our medical staff.Key Responsibilities:Welcome and greet patients and...