Administrative Operations Manager

2 weeks ago

Baltimore Maryland, United States University of Maryland Medical System Full time
Job Overview

General Summary

The Administrative Operations Manager plays a crucial role in supporting the Chief Administrative Officer (CAO) and the senior leadership team. This position is essential for fostering collaboration and communication with the CAO and other senior leaders to promote the strategic and operational goals of the organization. The role encompasses a variety of executive assistant functions to ensure effective administrative support.

Key Responsibilities


The following points outline the primary responsibilities associated with this position:

  • Oversee administrative operations, ensuring adherence to policies, procedures, and guidelines while managing the planning, design, execution, and delivery of hospital initiatives.
  • Manage the daily operations of the executive office, focusing on performance management, organizational development, change management, employee engagement, and relations.
  • Assist in formulating strategic goals, objectives, policies, and procedures, ensuring compliance with departmental and regulatory standards.
  • Coordinate the implementation of organization-wide policies aimed at enhancing existing processes for improved clarity and efficiency.
  • Act as a liaison between the CAO and various stakeholders, including Department Chairs, program directors, and senior leaders.
  • Provide strategic advisory support to the CAO and the senior leadership team.
  • Prepare the CAO for meetings and events by developing scripts, presentations, and other necessary materials.
  • Under limited supervision, manage workflow, schedules, and projects to ensure timely completion of tasks and follow-up services.
  • Coordinate appointments and manage the scheduling of meetings, including room arrangements as needed.
  • Facilitate communication between directors, managers, staff, and the CAO regarding requests and concerns.
  • Proactively identify and address issues of significance, providing timely updates to multiple stakeholders.

Collaboration

Effectively partner with internal stakeholders, including senior leaders, directors, managers, and staff across the organization to ensure alignment and support for operational initiatives.

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