Operations Support Specialist

6 days ago


Baltimore Maryland, United States Jobs for Humanity Full time
About the Role

We are seeking an experienced Operations Support Specialist to provide essential support to our client service associates and operational personnel at Jobs for Humanity.

Key Responsibilities
  • Process incoming and outgoing paperwork, including mail and facsimiles, in a timely and accurate manner.
  • Support client service associates and operational staff with administrative tasks, ensuring seamless day-to-day operations.
  • Verify the accuracy of inbound client documents and submit accurate forms for final processing.
  • Communicate with clients regarding paperwork, both in writing and verbally, to ensure prompt resolution of issues.
  • Maintain accurate records of client activities and follow up on outstanding tasks.
Requirements
  • Strong written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Proficiency in MS Word and database input, with knowledge of the financial services industry.
  • Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Flexibility in handling various duties and strong problem-solving skills, with a focus on delivering high-quality results.
  • Capability to work independently and as part of a team, with a strong commitment to customer satisfaction.
What We Offer

As an Operations Support Specialist at Jobs for Humanity, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our organization.



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