Front Desk Supervisor
1 month ago
As a Front Desk Supervisor at 21c Museum Hotels, you will be responsible for handling internal and external guest issues, ensuring all front desk and valet functions are completed accurately and efficiently. You will also act as a liaison between Front Desk, Housekeeping, and Engineering, and ensure that all requests to these departments are fulfilled within a timely manner.
Key Responsibilities:- Respond to guest inquiries and resolve issues in a professional and courteous manner.
- Manage front office and valet staff during shifts, ensuring all established front office and hotel policies are followed.
- Process guest check-ins and check-outs, using both manual and computerized methods.
- Calculate and post monies, receipts, and guest accounts using accurate cash handling methods.
- Answer inquiries and accept reservations, both in person and by telephone, using suggestive selling techniques to sell room nights and increase occupancy.
- Knowledge of standard cash handling procedures and computerized cash register systems.
- Experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
- Fluency in English and ability to understand and follow verbal/written instructions.
- Ability to use tact and understanding when dealing with customer service problems, including stressful and highly emotional situations.
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Front Desk Supervisor
4 weeks ago
Durham, North Carolina, United States 21c Museum Hotels Full timeJob Title: Front Desk SupervisorAt 21c Museum Hotels, we are seeking a highly skilled Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for ensuring that all guest interactions are exceptional and that our hotel's high standards are consistently met.Key Responsibilities:Respond to guest inquiries and...
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Front Desk Representative
1 month ago
Durham, North Carolina, United States Summit Hospitality Incorporated Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Summit Hospitality Incorporated. The successful candidate will be responsible for providing exceptional customer service to our guests, handling front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesProvide personalized service to...
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Front Desk Representative
4 weeks ago
Durham, North Carolina, United States Candlewood Suites Durham Full timeJob SummaryThe Front Desk Agent will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesGuest Service: Greet and welcome guests, provide...
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Front Office Supervisor
1 month ago
Durham, North Carolina, United States Hotel Durham LLP Full timeJob Title: Front Office SupervisorAt Hotel Durham LLP, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. The successful candidate will be responsible for assisting the Front Office Manager with the overall operations of the Front Office department, ensuring efficient guest registration, checkout, and telephone service...
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Front Desk Representative
4 weeks ago
Durham, North Carolina, United States Summit Hospitality Incorporated Full timeJob DescriptionJob Summary: We are seeking a highly skilled and experienced Front Desk Agent to join our team at Summit Hospitality Group.Key Responsibilities:Provide exceptional customer service to guests in a professional and intelligent manner.Run shift reports and journals from the Front Office Systems.Prepare daily arrivals and departure reports with a...
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Administrative Assistant
4 weeks ago
Durham, North Carolina, United States Durham Public Schools Full timeJob SummaryAs an Administrative Assistant - Front Desk with Durham Public Schools, you will provide exceptional support to our students, staff, and community. This role is responsible for managing the front desk, handling inquiries, and maintaining a welcoming environment for all visitors.Key ResponsibilitiesProvide administrative support to the school...
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Front Desk Representative
1 month ago
Durham, North Carolina, United States GoDog Full timeJob Title: Front Desk AttendantAt GoDog, we are seeking a highly organized and customer-focused individual to join our team as a Front Desk Attendant. This role is responsible for providing exceptional customer service, engaging with new and existing customers, and participating in administrative tasks to ensure seamless communication with customers and the...
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Front Desk Sales Associate
1 month ago
Durham, North Carolina, United States Massage Envy Full timeUnlock Your Earning PotentialEarn up to $25 per membership sold, plus your base hourly rate, as a Front Desk Sales Associate at Massage Envy. As a key member of our team, you'll drive our vision of total body care by executing the sales process and script, providing exceptional customer service, and promoting the value of our services and products.Key...
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Housekeeping Supervisor
1 month ago
Durham, North Carolina, United States Island Hospitality Management Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Housekeeping Supervisor to join our team at Island Hospitality Management. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public spaces.Key ResponsibilitiesProvide exceptional housekeeping services,...
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Front Office Operations Manager
12 hours ago
Durham, North Carolina, United States Summit Hospitality Group Full timeJob Title: Guest Services ManagerJob Summary:The Guest Services Manager for Summit Hospitality Group is responsible for overseeing the front desk operation, including staff training, inter-department communication, and scheduling. This role requires strong leadership and communication skills to resolve guest problems promptly and efficiently. Key...
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Front Desk Receptionist
4 weeks ago
Durham, North Carolina, United States Fortrea Full timeAs a leading global contract research organization, Fortrea is seeking a highly skilled and experienced receptionist to provide exceptional customer service and administrative support to our team. The ideal candidate will have a strong background in providing administrative support and customer service, with excellent communication and interpersonal...
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Night Auditor Position
4 weeks ago
Durham, North Carolina, United States Marriott Full timeUnlock Your Potential with Marriott HotelsAs a Front Desk Agent, you will be the face of Marriott, providing exceptional service to our guests. With a passion for hospitality, you will be responsible for managing the front desk, handling guest inquiries, and ensuring a seamless experience for all visitors.Key Responsibilities:Manage the front desk, including...
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Housekeeper Part Time Position
4 weeks ago
Durham, North Carolina, United States Extended Stay Full timeJob Summary:As a Housekeeper at Extended Stay, you will be responsible for maintaining the cleanliness and organization of our guest rooms. This includes cleaning assigned rooms, restocking carts, and reporting any maintenance issues or lost guest property to the front desk or manager.Key Responsibilities:Clean assigned guest rooms following company...
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Front Desk Ambassador
4 weeks ago
Durham, North Carolina, United States Marriott Hotels Full timeUnlock Your Potential at Marriott HotelsAre you ready to take your career to the next level? As a Guest Service Representative at Marriott Hotels, you'll have the opportunity to work with a global brand that values its employees and customers alike. With over 6,000 properties worldwide, Marriott offers a wide range of opportunities for growth and...
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Front Desk Coordinator
1 month ago
Durham, North Carolina, United States Wilson Orthodontics Full timeh3JobDescription/h3WilsonOrthodonticsisseekingahighlymotivatedandcompassionateFrontDeskCoordinatortojoinourteam.Asthefirstpointofcontactforpatients,youwillplayavitalroleinsettingthetonefortheirexperiencewithourpractice.brbrKeyResponsibilities:brulliWelcomingpatientsandmaintainingapositiveandinformativeatmosphere/liliAnsweringquestionsandmakingappointmentsvia...
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Hotel Operations Manager
4 weeks ago
Durham, North Carolina, United States Summit Hospitality Incorporated Full timeJob SummaryThe Guest Services Manager is responsible for leading the front desk operation, including staff training, inter-department communications, and staff scheduling. This role requires strong communication and people skills, with a focus on resolving guest problems and issues in a friendly and efficient manner.Key Responsibilities:Lead the front desk...
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Night Auditor
4 weeks ago
Durham, North Carolina, United States Candlewood Suites Durham Full timeJob SummaryThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role requires strong organizational and analytical skills to ensure accurate and efficient processing of financial transactions.ResponsibilitiesFront Desk Operations: Manage the front desk during the overnight shift, handling guest check-ins,...
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Administrative Support Specialist
4 weeks ago
Durham, North Carolina, United States Addison Group Full timeAbout Addison Group:We are a professional services company known for our fun and flexible work culture. We are seeking a detail-oriented Administrative Support Specialist to join our team for a full-time, onsite contract position.Job Description:This role involves managing front desk operations and providing administrative support to various departments. The...
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Pet Care Attendant
1 month ago
Durham, North Carolina, United States GoDog Full timeJob SummaryWe are seeking a highly motivated and organized Front Desk Attendant to join our team at GoDog. As a key member of our front desk team, you will be responsible for providing exceptional customer service, engaging with customers, and participating in administrative tasks to ensure seamless communication with customers and our Pet Services...
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Fitness Club Representative
1 month ago
Durham, North Carolina, United States Excel Fitness Full timeGrow Your Career with Excel FitnessAt Excel Fitness, a Planet Fitness franchise group, we're committed to providing an exceptional member experience. As a Member Service Representative, you'll play a vital role in creating a positive and welcoming environment for our members.With over 80 locations across 6 states, we're a growing company with opportunities...